Supervisor Leave Administration
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Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary - Supervisor Leave Administration
Essential Functions - Supervisor Leave Administration
- Available and accessible as a deep subject matter expert in ADA multiple leave types Executive and Physician leave programs Fitness for Duty Return to work/Re-entry programs workers compensation USERRA and OSHA. Manages all aspects of the Restricted Work Return to Work Re-Entry ADA and FFD program and practices within Corewell Health.
- Assists the manager in planning leading collaboration and representation for the day-to-day operations meetings calls special projects internal and external audits for Leave Administration. Supports contributes and administers multiple Leave Administration programs and ensures compliance with Federal State regulations and Corewell Health plans. Assists manager with payroll duties. Completes the performance snapshot and annual performance evaluation process of Leave Administration team members. Responds to inquiries from customers and stakeholders in a timely manner providing consistent and compassionate customer service resolutions within policies and practices. This may include maintaining a case load.
- Provides support influence and guidance on complex problem-solving skills. Investigates resolves and seeks out positive resolutions on escalated or abnormal activities within a claim. Responsible for case management of executives and litigated claims in collaboration with Management maintains up-to-date knowledge of the regulations laws and pertinent legal decisions to mitigate risk pertaining to all aspects of Leave Administration operations/functions and leaves.
- Manages the timing accuracy and compliance of the Leave Administration performance score card for all team members. Conducts and analyzes ongoing performance and quality audits and performance for the Leave Administration team members. Develop and organize team schedules. Monitors performance of staff initiating follow through with corrective action and termination when necessary.
- Responsible for training and onboarding of newly hired team members and remedial training as needed. Develops and maintains training materials for team members and leaders. Supports leaders through training and education of Leave Administration policies and practices. Provides education to Leave Administration on policy or practice changes.
- Responsible for interviewing hiring and retaining members of leave administration team. Assures that the department is staffed with appropriate credentials and number of team members to meet customer needs. Monitors performance of staff initiating follow through with corrective action and termination when necessary.
- Directs the activities of staff who process disability FMLA and workers compensation claims interact with claimants management clinical professionals and third party vendors. Ensures that proper documentation of all claims is achieved in an accurate and timely manner and in compliance with legal landscape.
- Coaches mentors supervises and develops staff. Provides supervision support and implementation of key activities. Ensures that priorities are established and changed to meet customer and organizational needs. Ensures the staff respond to requests for services information records and data on a timely basis and meets customer service expectations. Reviews reports and provides feedback on routine activity.
Qualifications - Supervisor Leave Administration
- Required Bachelors Degree or equivalent
- 5 years of relevant experience Leave Management Programs and operations; Short Term Disability MLOA Military ADA Workers Compensation FMLA Long Term Disability USERRA EEOC State and Federal regulations Required
- 3 years of relevant experience Advance case management for Workers Compensation ADA FMLA DLS RTW OSHA Required
- Pallet to Waist (6 from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand RapidsDepartment Name
HR Total Rewards Leave Administration - CorporateEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
8:00 a.m. to 5:00 p.m.Days Worked
Monday to FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Manager
Key Skills
- Microsoft Office
- Organizational skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Office Experience
- Personal Assistant Experience
- Microsoft Powerpoint
- Microsoft Excel
- Filing
- Administrative Experience
- Microsoft Outlook Calendar
About Company
Corewell Health is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status
