Service Advisor Giles Volvo Lafayette LA
Pay: $45000 $80000
The Role
Join our Volvo Service Center as a Service Advisor and help our customers keep their vehicles running smoothly. Youll support our existing service team by managing service flow providing concierge-level customer care and ensuring a top-notch experience for every client.
What Youll Get
Competitive Pay: Average first-year income $40000$50000 with potential for much more through commissions and bonuses for internal warranty and customer-pay sales.
Bonuses: Christmas bonus and annual summer vacation bonus.
Career Development: Clear advancement path with opportunities to earn six figures and move into management within 23 years.
Support: Backed by award-winning management and service teams.
Benefits: Medical dental paid vacation and 401(k) with company contributions.
Who Were Looking For
Experience in automotive service or customer service preferred but not required
Ambitious confident outgoing and professional
Organized with excellent communication and time management skills
Team-oriented and self-motivated
Valid drivers license and clean driving record
Demonstrates our 6 core values: Integrity Excellence Responsibility Teamwork Service and Attitude Heart
Key Responsibilities
Manage service orders and Drive Lane flow
Deliver concierge-level customer support in person and by phone
Ensure technicians time is effectively scheduled and sold
Answer questions about vehicles warranties and services
Oversee warranty claims parts ordering and technician workflow
Maintain high Customer Satisfaction scores
Collaborate with management on hiring training and service department decisions
Who We Are
Giles Automotive Group improves the lives of employees customers and the community. We focus on personal and professional growth delivering exceptional service and giving back to Acadiana through programs like Giles Gives Back.
Next Steps
If you have a great attitude and love helping people apply today! Must be 21 with a valid drivers license and clean driving record.
Equal Opportunity Employer
Required Experience:
Unclear Seniority
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