Team Lead – Inbound and Inventory Coordination
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
10 days ago
Vacancies:
1 Vacancy
Job Summary
If you have a strong background in quality assurance inventory management and warehouse operations wed love to speak with you about joining our Schleich team in Charlotte NC! We are the North American headquarters of a German toymaker and our US distribution center needs a first shiftTeam Lead Inbound and Inventory Coordination to maintain our focus on quality ensuring appropriate quality procedures are in place and consistently followed.
Why Schleich
We offer a competitive benefits package including 6 weeks of paid time off; FREE medical dental and vision insurance for employees and dependents; 401(k); parental leave; life and AD&D insurance; tuition reimbursement; professional development; employee discounts; and a casual collaborative office environment. Join an international toy company with 90 years of heritage sold in over 70 countries and loved by children and collectors alike.
General Description:
The duties of this position support and maintain quality standards for inventory control order accuracy product delivery and discrepancy investigation & resolution. This role works to ensure best practices across departments in alignment with company strategy policies and procedures. High attention to detail and 1 - 3 years in quality assurance inventory management and warehouse operations is needed for this role. The ideal candidate can work equally well independently or with teams exercising sound judgement and flexibility in a highly dynamic environment.The successful candidate will quickly determine current practices and pain points to identify where more structure or process is needed.
Responsibilities
Why Schleich
We offer a competitive benefits package including 6 weeks of paid time off; FREE medical dental and vision insurance for employees and dependents; 401(k); parental leave; life and AD&D insurance; tuition reimbursement; professional development; employee discounts; and a casual collaborative office environment. Join an international toy company with 90 years of heritage sold in over 70 countries and loved by children and collectors alike.
General Description:
The duties of this position support and maintain quality standards for inventory control order accuracy product delivery and discrepancy investigation & resolution. This role works to ensure best practices across departments in alignment with company strategy policies and procedures. High attention to detail and 1 - 3 years in quality assurance inventory management and warehouse operations is needed for this role. The ideal candidate can work equally well independently or with teams exercising sound judgement and flexibility in a highly dynamic environment.The successful candidate will quickly determine current practices and pain points to identify where more structure or process is needed.
Responsibilities
- Auditing of outbound shipments for accuracy and adherence to customer order requirements
- Maintain inventory accuracy utilizing exception and preventative control methods
- Investigation tracking and reporting of inventory returns order discrepancies and damaged goods reported by customers as well as providing recommendations
- Prepare inspection records as needed when quality of merchandise is questioned
- Analysis and reporting of processes and controls related to stocking and receiving to facilitate the delivery of first-quality product in a timely manner
- Verify physical inventory counts of products through cycle counts of assigned aisles utilizing warehouse management system
- Lead annual end of the year physical inventory count
- Monitor negative inventory and ensure it is researched and corrected on a timely basis
- Identify and propose solutions for inventory issues and resolutions such as out-of-stock inventory damages and discrepancies
- Creation and modification of warehouse and operational procedural documentation; complete quality assurance processes and systems as needed for Corrective Actions and Recalls
- Manage and drive customer Non-Compliance program including investigation tracking and reporting of non-compliance incidents program status and forecasted outlook
- Proactively investigate all instances of non-compliance potential chargebacks and fines by accessing customer portals; working in conjunction with Sales Finance and Operations to identify root cause and implement appropriate countermeasure
- Assist in the evaluation of new product sourcing to ensure compliance with all company and regulatory requirements
- 1st Article Inspection of newly sourced product to ensure: fit for purpose quality standards and adherence to defined material and dimensional specifications
- Assist in the vetting of new suppliers including evaluation of quality procedures
- Assist in the supervision and leading of warehouse operations
- Other duties as assigned
- 1 - 3 years experience in Quality Management Systems shipping and receiving
- High school diploma or equivalent required; Associates degree in Applied Science Applied Quality and Standards Quality Systems Management Supply Chain Management is strongly preferred
- Working knowledge of warehousing operations products shipping receiving and handling practices
- Experience with international shipments and document processing
- Familiarity with ISO standards and procedures is a plus
- Competency in Microsoft Outlook Excel Word and other warehouse management systems
- Strong attention to detail ability to remain focused in a busy work environment and ability to manage multiple tasks simultaneously
- Powered equipment certification and a safe operating record (e.g. pallet jack reach lift order picker skyjack). Training and certification will be provided as appropriate.
- Ability to perform functions with an RF gun
- Ability to establish and maintain effective working relationships with team members from multiple internal departments challenging and developing others as appropriate in the pursuit of continuous process improvement
- Self-motivated and adaptable person with a strong service orientation and do what it takes attitude
- SAP knowledge; troubleshooting i-docs etc.
- Experience or open to training /utilizing warehouse equipment (forklifts ride-on etc.)
- Normal warehouse/industrial environment subject to climate and housekeeping variations
- Significant amount of time spent standing walking exposed to reduced ambient temperatures Occasional lifting bending etc.
- Lifting is generally limited to 25-30 lbs max
- Assist in the supervision and leading of warehouse operations as needed
Required Experience:
Manager
Key Skills
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About Company
The official schleich® Online Shop, the home of schleich® animals from the HORSE CLUB, HORSE CLUB Sofia’s Beauties, FARM WORLD, WILD LIFE, DINOSAURS, ELDRADOR® CREATURES and BAYALA® ranges and many more.
