Administrative Services Team Lead (Midlothian, VA)

Midlothian, VA - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

401(k)
401(k) matching
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

For more than 40 years SERVPRO of Richmond Chesterfield Henrico and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake Newport News and Arlington area! This locally owned and operated family-run business started from the ground up to become one of the largest most stable and well-respected disaster restoration companies on the East Coast. Though we are ever-growing we still maintain a close-knit family environment and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake our SERVPRO team will actively invest in the development and advancement of your career while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team or rather our Team Bahen family and feel the accomplishment of directly impacting our community by helping making fire and water damage Like it never even happened. Our company offers a robust benefit package continuous education opportunities and a fantastic team-oriented environment.

We are seeking a dedicated and experienced Administrative Services Team Lead (Job File Coordinator) Team Lead to join our team in Midlothian VA. This position is responsible for managing a team of Job File Coordinators ensuring efficient and smooth workflows. Our idea of the ultimate candidate is one who is proactive experienced truly enjoys providing exceptional customer service able to take ownership and work in a fast-paced environment. This position works to ensure processes are performed according to SERVPRO Franchise guidelines with completed jobs meeting or exceeding customer expectations while also seeking way to improve team performance.

Responsibilities:

- Monitor assigned job files to include monitoring status audit and work-in-progress

- Assist in scheduling Project Manager to complete jobs

- Provide timely resolution of customer questions and concerns

- Assist with after-hour questions technical support and handling customer calls as needed

- Train new hires and provide continued training sessions for performance improvement

Requirements:

- 5 years of office accounting or customer service experience
- 1 year of management or supervisory experience required
- Experience with performing performance reviews for team members & providing job training

- Strong organizational and planning skills with exceptional attention to detail

- Exceptional written and verbal communication skills

- Proficient in Microsoft Office Suite

- Experience in data management & process development
- Drivers license in good standing

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Responsive recruiterBenefits:401(k)401(k) matchingCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceFor more than 40 years SERVPRO of Richmond Chesterfield Henrico and Tri-Cities has been making a difference in our community and we are ex...

Responsive recruiter

Benefits:

401(k)
401(k) matching
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Responsibilities:

- Monitor assigned job files to include monitoring status audit and work-in-progress

- Assist in scheduling Project Manager to complete jobs

- Provide timely resolution of customer questions and concerns

- Assist with after-hour questions technical support and handling customer calls as needed

- Train new hires and provide continued training sessions for performance improvement

Requirements:

- Strong organizational and planning skills with exceptional attention to detail

- Exceptional written and verbal communication skills

- Proficient in Microsoft Office Suite

- Experience in data management & process development
- Drivers license in good standing

Picture yourself here fulfilling your potential.

Key Skills

Law Enforcement
ABB
Marine Biology
Filing
Automobile
AV

Apply Now

About Company

Servpro

The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.

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