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Closing Date:
01/30/2026
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Temporary (Fixed Term)
Day Shift (United States of America)
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
ICE CORE PA WISL Access Clinics
Departments Website:
Summary of Job Duties:
This position works under supervision and provides comprehensive support for the patient care activities. This position may meet greet and assists the public answer telephones and/or may coordinate appointments referrals consults tests and/or procedures check-in and registers patients check-out patients and collects payments and issues receipts verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed.
This is a PRN position. Maximum hours allowable 1000.
Qualifications:
Minimum Qualifications:
- High School GED or formal educational equivalent
- 2 years direct customer service or healthcare experience.
- Ability to follow oral instruction read and write.
- Computer/basic keyboard skills telephone etiquette skills and general knowledge of office machines including printers and scanners.
- Excellent customer service skills.
Preferred Qualifications:
- Knowledge in basic medical terminology preferred medical terminology competent within 3 months of hire.
- Registration experience is preferred.
Additional Information:
Job Requirements:
- Schedules reschedules and coordinates appointments using the hospital systems by performing visit notifications of patients.
- Collects co-pays deductible and/or payments for patient account. Conducts pre-registration as needed inputs and/or updates accurate patient information.
- Conducts insurance verification and benefits explanation by running eligibility on patients. Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
- Works and completes workqueue daily. Assists other teams as needed.
- Meets greets and assists the public and answers telephones in a professional and friendly manner.
- Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
- Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills.
- Attends required hours of training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs and assessments.
- Performs other duties as needed.
Salary Information:
$15.26/hr
Required Documents to Apply:
List of three Professional References (name email business title) Resume
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening Criminal Background Check
This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Feeling Hearing Manipulate items with fingers including keyboarding Repetitive Motion Sitting Talking
Frequent Physical Activity:
Grasping Reaching Standing Walking
Occasional Physical Activity:
Crouching Kneeling Lifting Pulling Pushing Stooping
Benefits Eligible:
No