Quality Supervisor, Quantum West Production

Salary: $56630

DESCRIPTION/JOB SUMMARY

Provide leadership and expert-level support to the Quality Inspection team to ensure all products meet order specifications production standards and Food and Drug Administration (FDA) regulations

RESPONSIBILITIES/DUTIES

Review Quality Assurance instructions assembly specifications and production schedules to determine the best method of conducting inspections and tests sequence of operations and work assignments

Collaborate closely with Quantum West Production leadership to ensure proper flow of products and any quality issues are addressed promptly and we meet or exceed the expectations of our customers

Provide guidance leadership and training for all Quality Inspectors and assist them in making good business decisions

Lead by example by exhibiting professionalism being a positive influence on morale and adhering to all company policies and procedures

Be a visible presence in the Quality Inspection area and rotate train and cross-train all Quality personnel to maximize departmental productivity and efficiency

Monitor and report daily Key Performance Measurements

Conduct a daily review of nonconforming products

Research and review all manufacturing coded FTQ (First Time Quality) and formally review with a training document all manufacturing FTQs with the Quality Inspector Manufacturing Engineering and Quantum West Production leadership

Serve as a backup as needed for Quality Inspectors by performing final inspections on finished products and accessories evaluating them for defects or imperfections in aesthetics and function and ensuring conformance to order specifications and FDA regulations

Utilize the Matrix/ProductionWare system and ensure that all pertinent product information is documented and recorded onto the Device History Record (DHR)

Coordinate efforts with Manufacturing Engineers to resolve Matrix/ProductionWare issues

Follow direction for the Material Review Board (MRB) for incoming inspections as needed and properly disposition rejected parts in Oracle

Record distribute and analyze all First Pass Yield (FPY) recorded defects

Represent the department in the Material Review Board (MRB) staff meetings Validations and Operations calls

Analyze data to identify abnormalities and trends

Create and update work instructions and flow charts to mirror the current process and review and sign off on all new revisions prior to them being released into production

Initiate and revise related procedures processes and work instructions as needed

Work closely with Manufacturing Engineering to ensure Matrix/ProductionWare build processes are accurate and updated as needed and in resolution of any process or operating issues or concerns

Identify out-of-tolerance conditions and perform necessary corrective actions

Process rejected material for return disposition to the manufacturing facility

Ensure all personnel are current to any new and updated procedures in the Learning Management System (Litmos)

Ensure all safety and security rules are strictly observed and any accidents incidents or injuries are promptly reported to management

Complete the Annual CTPAT Security Training

Assist with staff management including documenting and communicating objectives conducting performance appraisals as needed and appropriately addressing individual or group performance issues

Assist with developing goals and objectives and measuring outcomes to ensure goals are met

Focus on continuous improvement and consistently demonstrate good business judgment

Work effectively with all Pride departments to exceed internal and external expectations

Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

Must be a team player professional detail-oriented and honest

Must have the ability to:

Multi-task problem-solve and prioritize in a fast-paced working environment

Work independently with minimal guidance and apply good time management organizational and decision-making skills

Work with restricted information and maintain confidentiality when dealing with contacts outside of the organization

Determine the types of measurement tools/equipment needed to perform required tasks

Adapt to existing inspection equipment standards and techniques to accomplish unique measurement tasks for which they are not principally used

Apply measurement principles to specific problems in determining root cause and preventative action

Read interpret and follow instructions policies procedures process guidelines and blueprints

Guide direct and motivate staff

Travel for the company as business needs dictate

Must have:

Relentless drive to achieve advancement and continuous improvement

Intermediate working knowledge of Microsoft Office Word and Excel

Excellent verbal and written communication skills

Excellent mathematical skills to resolve measurement related problems

PREFERRED SKILLS

Basic working knowledge of medical mobility power chairs and components preferred

Basic working knowledge of Production Ware software (Matrix) preferred

Lift/Push/Pull up to 40 lbs. preferred

REQUIRED EXPERIENCE

At least 5 years of Quality Assurance and/or Quality Inspection experience

At least 3 years of experience directing the work of other employees in a manufacturing or machine shop environment as a Lead or Supervisor

PREFERRED EXPERIENCE

At least 5 years of experience in directing the work of other employees in a Quality Assurance role in a manufacturing environment as a Lead or Supervisor preferred

Current or previous successful employment experience with Pride Mobility Products Corporation preferred

REQUIRED EDUCATION

High School Diploma or GED

PREFERRED EDUCATION

Bachelors or Associate Degree in a Quality related field preferred

American Society for Quality (ASQ) certification preferred

REQUIRED QUALIFICATIONS

Must be legally authorized to work in the United States without sponsorship now or in the future

DETAILS

This job description is not intended to be all-inclusive

This is a safety sensitive position

In exceptional circumstances some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin physical or mental disability protected Veteran status age or any other characteristic protected by federal state or local law. Pride Mobility Products/Quantum Rehab is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability a disabled veteran or require a reasonable accommodation or assistance in completing an application for employment please contact our human resources department at 1- x1250.

Required Experience:

Manager