Associate Technical Sales & Solutions Engineer, East

The Elevator Pitch

Do you thrive in fast-paced environments and enjoy hands-on technical work Are you passionate about technology and helping customers succeed Join Evolvs Technical Sales & Solutions (TS&S) team as an Associate Solutions Engineer focused on this roleyoullbe on the front linesinstalling systems training operators and supporting go-liveswhile also helping certify and train channel contribute to site surveys and pre-sales activities like pilots and demos.

Evolv is a mission-driven company dedicated to making a real difference in societysaving lives and improving experiences wherever people a critical role in ensuring smooth deployments and exceptional customer experiences bridging the gap between technical execution and customer success.

Success in the Role: What performance outcomes willyouwork towardscompletingover the first 12 months

Within the First30 days:

• Certify:AchieveProfessional Service Techniciancertifications onall Evolv Express generationsandExpedite.

• Participate & Qualify:Joinlive customer installationstounderstandareal-worlddeployment.

• Install Independently:ByDay 30 be able toinstall the full suite of Evolv systemsindependently following TS&S safety quality and documentation standards.

30 Days toThreeMonths:

• Troubleshooting Proficiency:Build confidence inminor installation troubleshooting(e.g. configuration connectivity and setup validations) so that routine issues are quickly resolved on-site.

• Training Excellence:Becomeaprofessionalatdelivering operator trainingacross ourcore verticals(education healthcare sports & entertainment) adapting content to audience and environment.

• GoLiveSupport:Supportgolivesfrom start to finishensuring operators supervisors and stakeholders are prepared.

• Deploymentsto Standard:Learn how to exit a deployment site to theEvolv standard including completing thepost deploymentsurvey/QA checklist andhanding offnotesto CS/Support.

• Own Small Deployments:By Month 3 be able to execute theentire deployment process solofor installations upto 4 systems.

Between 3 to 6 months:

• PreSalesFoundations:Develop working competency insite surveysConOps(Concept of Operations) creation and presales activities includingpilots demos andPoCs.

• PreSalesCertification:EarnProfessional Certificationcovering core presales activities and documentation standards.

• ApplyPreSalesto Deployments:By MonthSixconfidentlyconduct minor presales tasks when needed run site surveys independently and draftConOpswith a strong understanding of howpresales inputs improve installation qualityandcustomer outcomes.

Between 6to 12 Months:

• Channel Enablement:Learn and apply channel partner certification processes for deployment:

• Createprofessional installersacross all Evolv products.

• Train partnersto beeffective operator trainerswho meet Evolv standards.

• Field Leadership:By Month 12demonstratethe capability to serve as theonsite lead for major deployments when neededowning plan execution quality safety and stakeholder communications.

• Raise the Bar:Consistentlytrain channel partnersto theEvolv standard model best practices and act as a field leader others look to as the benchmark for deployment excellence.

The Work: What type of work will you be doingWhat assignments requirements or skills will you be performing on a regular basis

Deployment Process

• Installation:Execute full system installations including site preparation equipment setup configuration and validation to Evolv standards.

• Training:Deliver operator and administrator training tailored to customer verticals ensuring smooth adoption and confidence in system use.

• Go-Live Support:Provide on-site support duringinitiallive operations troubleshoot minor issues and confirm readiness before handoff.

Travel

• Willingness to travel extensively withover 70% of time spent on the road typically involving35 days away from home per week.

• Expect somenights and weekends as many customersoperateduring peakevent times.

Physical Requirements

• Ability tolift and position proprietary equipment using safety gear and trained techniques for safe handling. Tasks includeonloading/offloading equipment from trucks utilizing liftgates and rolling systems into placement.

• Capability tostand and perform physically demanding tasks for extended periods. Certain events may require1215 hourshifts with appropriatemealand rest breaks.

• Reasonableaccommodationswill be made to enable individuals with disabilities to perform essential functions.

Sales Support

• Develop anunderstanding of pre-sales activitiesincluding site surveys pilots demos andPoCsand how these inputs drive successful deployments.

• Be prepared toassistwith pre-sales tasks when needed ensuring seamless collaboration between sales and deployment teams.

Technical Expertise

• Maintainprofessional certificationsacross Evolv Express and Expedite systems.

• Demonstrate competency toresolve basic out-of-the-box issuesduring installation and configuration ensuring smooth system activation.

What isthe leadershiplike for this role What is the structure and culture of the team

You will join the Technical Sales and Solutions Team focused on enabling sales and channel teams to achieve higher conversion rates and ensure customer success through top-notch deployments. As an Associate Solution Engineer you will drive system adoption and implementation in diverse customer environments.

The TS&S team consists of over 14 Solution Engineers and support personnel divided into three regional teams and one Sports and Entertainment team all led by Regional Senior Managers. This role reports to the East Senior Manager.

We are a driven organization striving for excellence and looking for motivated individuals to elevate our team further!

Where is the rolelocated

The location of this role is flexible nearAtlanta prioritizingcandidatesbased in theWesternregion of the United Stateswith accessibility to majortransportation hubs and a willingness to travelfrequently.

Compensation and Transparency Statement:

The base salary range for this full-time position is$58000 - $ addition to base salary this role offers a competitive target bonus equity and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity inalignmentwith applicable state laws. Our compensation ranges aredeterminedbased on factors such as role level location market benchmarks and internal equity. The posted rangerepresentsthe good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidates skills experience education and geographic location.

In accordance withstate and local pay transparencylawsincluding those in California Colorado Massachusetts New York New Jersey andotherswedisclosesalary ranges in all job postings and provideadditionalinformation upon request.

During the hiring process your recruiter will share:

• The specific salary range for your preferred location

• A general overview of our benefits and equity offerings

• Insights into how compensation decisions are made including factors that influence starting pay

We are committed to fair pay practices and we regularly review our compensation programs to ensure they are competitiveequitable and aligned with our values.

At Evolv were on a mission to help make public spaces safer through innovative security technology. So were looking for future teammates who embody our values people who:

• Do the right thing always;

• Put people first

• Own it;

• Win together; and continue to

• Be bold stay curious.
  

Our Benefits Include:

• Equity as part of your total compensation package

• Medical dental and vision insurance

• Health Savings Account (HSA)

• A 401(k) plan (and 2% company match)

• Flexible Paid Time Off (PTO)- take the time you need to recharge with manager approval and business needs in mind

• Quarterly stipend for perks and benefits that matter most to you

• Tuition reimbursement to support your ongoing learning and development

• Subscription to Calm

Evolv Technology (Evolv) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace and all employment decisions are made without regard to race color religion national social or ethnic origin sex (including pregnancy) age disability HIV Status sexual orientation gender identity and/or expression veteran status or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.

Evolv is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. If you need a reasonable accommodation as part of the job application process please connect with us at .

Evolv participates in E-verify for all employees after the completion of Form I-9.

Required Experience:

IC