Email Support Executive

Jaipur - India

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Executive (Voice/Non-Voice)
Department: Customer Service ( Email Support)
Location: Dev Nagar Tonk Road Jaipur
Experience Required: (6 months-3 Years)
Industry: E-commerce / Banking / Customer Service / Call Center

Education: Graduation and above

CTC - upto 21k ctc Incentives

Requirements

Minimum 6 months of experience in Email/Chat/In-call and inbound calling process in any BPO e-commerce fintech and any customer experience organization.
Notice - Immediate
Handle inbound customer calls professionally.
For Email/chat Typing speed must be in btw 30-35 wpm.
Proven customer support experience or experience as a Client Service Representative.
Strong phone contact handling skills and active listening.
Escalate unresolved issues to the appropriate departments or higher authorities.
Follow up with customers when necessary and ensure resolution.
Excellent verbal/written communication skills and basic computer knowledge.
Age should be a maximum of 28.
Work from the office and 6 days of work (roster off).

Job Title: Customer Service Executive (Voice/Non-Voice)Department: Customer Service ( Email Support)Location: Dev Nagar Tonk Road JaipurExperience Required: (6 months-3 Years)Industry: E-commerce / Banking / Customer Service / Call CenterEducation: Graduation and aboveCTC - upto 21k ctc IncentivesR...