Network Operations Administrator

Sandy, UT - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary

Responsible for daily operation and administration of Network Infrastructure. Assists business units to accomplish objectives. Helps streamline user experience. Responsible to mentor / train employees in a Network Technician role. Some travel mostly to branches in the MACU footprint may be necessary from time to time

Job Description

LOCATION

Mountain America Center - Hybrid:

9800 S Monroe St
Sandy UT 84070

SCHEDULE

Full Time

Trains / mentors employees in the Associate Network Operations Administrator role

Ensures all users to the credit union are configured correctly for their designated positions

Works with vendors/carriers to ensure issues resolved in a timely manner

Primary system administrator / owner for certain Network solutions

Works with Senior Network Operations Administrators and Network Engineers to develop increased Network knowledge / skill

Builds and maintains relationships with other departments utilizing any Network solutions

Builds and maintains relationships with other IT departments

Ensures Network related incidents and service requests are handled in a timely manner

Assists with staging and configuration of Network equipment including but not limited to Firewalls Switches Routers SDWAN etc.

Assists with configuration of Network monitoring and management tools

Assists with Network equipment upgrades to resolve caveats and security vulnerabilities

Creates documentation for Network related systems

Consistently meets the needs of the end user in a quality and professional manner.

Participates in on call rotation

Occasional travel to locations to troubleshoot network systems

Other duties as assigned

KNOWLEDGE SKILLS and ABILITIES

The requirements listed are representative of the knowledge skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

3 years of experience in a technology support role (could gain simultaneously with hands-on experience)

4 years of hands-on Network experience preferably with Cisco and/or Silverpeak platforms providing front line technology support with excellent customer service soft skills.

A basic understanding of network essentials including IP addressing the function of network switching and routing.

Understands basic network troubleshooting methodologies such as ping and traceroute.

Understanding and familiarity with the Cisco CLI used to configure routersand switches preferred

Education

High School diploma

Equivalent to a two-year college degree or completion of a specialized course of study preferred

Licenses Certificates Registrations

Network A or CCNA certification preferred

Computer/Office Equipment Skills

Intermediate skills in Microsoft Office including Outlook Word PowerPoint and Excel.

Proficiency with Microsoft Visio preferred

Basic understanding of Microsoft products such as Active Directory and MS Exchange.

Managerial Responsibility

Has no supervisory/managerial responsibilities however is expected to train/mentor/oversee the work of Associate Network Operations Administrators

Other Skills and Abilities

Excellent communication positive attitude desire to learn and grow

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to talk sit and hear consistently

Ability to use hands to handle or reach frequently

Travel

Some travel mostly to branches in the MACU footprint may be necessary from time to time

***This Job is not eligible to be performed in Colorado or Connecticut either remotely or in-person.***

#LI-FB1

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.

Required Experience:

Unclear Seniority

Please reference the schedule and minimum qualifications listed below before applying.If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team at option 1 or email and every reasonable...