Manager Exchange

Patna - India

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Role / Title: Manager Exchange

Reporting To: Zonal Manager

Department: Xmart

Location: All

KEY OBJECTIVE OF THE JOB

Develop and execute regional strategies to drive vehicle exchange business.
Set exchange targets and implement initiatives to achieve business growth in the region.

MAJOR DELIVERABLES:
Dealer Management:
1. Support and guide dealers in implementing exchange processes and programs effectively.
2. Ensure timely training and capacity-building of dealer exchange executives.
Operational Excellence:
1. Monitor key performance metrics such as exchange ratio used car procurement and conversion rates.
2. Conduct regular reviews and audits of exchange operations at dealerships.
Business Development:
1. Identify opportunities to expand the exchange network and tie-ups with used car buyers/traders.
2. Collaborate with third-party evaluators and finance partners to streamline the trade-in process.
Team Management:
1. Lead a team of Territory Managers / Exchange Executives across the region.
2. Drive performance motivation and operational discipline within the team.
Reporting & Analysis:

Provide detailed MIS and analytics on regional exchange performance to the central team.

Analyse market trends competitor activity and customer behaviour to optimize strategy.

Role Specifications

Educational Qualification:

Graduate/Postgraduate in Business Marketing or Automotive Management.

Years and type of experience:

610 years in automotive sales preferably with exposure to used car or exchange business.

Technical Competencies:

Analytical skills

Knowledge of the used car business.

Behavioral Competencies:

Good client relationship management
Clear and effective communication skills
Attention to detail
Efficient time management
Dedicated customer focus
Proactive problem solver
Good in team coordination and collaboration
Flexible adaptability

Languages:

English and Regional language

Required Experience:

Manager

Role / Title: Manager ExchangeReporting To: Zonal ManagerDepartment: XmartLocation: AllKEY OBJECTIVE OF THE JOBDevelop and execute regional strategies to drive vehicle exchange business.Set exchange targets and implement initiatives to achieve business growth in the region.MAJOR DELIVERABLES:Dealer...