Microsoft Customer Solutions Architect

Whyyoulllove Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative and for their people to be engaged connected and creative at work. That means moving them to the cloud helping them build the workplace of tomorrow and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging continuously striving to do whats good for our people and communities.

The impact you will have:

Are you ready to be at the frontline of the most critical technology vendor forthe majority oforganizationsMicrosoft holds a critical position for many organizations across key solutions such as AI Data Security Cloud Collaboration and Productivity shaping the future of how organizations harnesscutting-edgetechnology and creatingcompetitive a pivotal member of our team youwontjust be sellingsolutionsyoullbe empowering our customers to unlock the full potential of their Microsoft investments by helping create value across the Microsoft technology stack.

At Softchoice your influence willreachfar beyond licensing and the unique opportunity to architect and deliver solutions that become the backbone of our customers success transforming how they enable their people to do more effective and efficient work at every corner of their technology landscape. Through our world class approach that leads customers on a journey byleveragingtechnical and licensingexpertise alongside deep alliances with Microsoft and their complimentary partner ecosystemyoullhelp organizations move from vision to execution.

As aCustomer Solution Architect - Microsoft Workplace you will bethe trusted advisor who brings clarity to complex challenges guiding senior executives to align on a transformative Microsoft solutions instrumental in shaping business cases that deliver reduced operational costs improved security posture improvedproductivityand collaborationwhile mapping out the tangible roadmap milestones that drive executive buy-in and long-term adoption.

In this roleyoullquarterback a high-performing team of account executives solution architectslicensingand technical experts orchestrating seamless collaboration to deliver solutions tailored precisely to each customers unique -level discussions influence strategic decision-making and see your recommendations come to life in ways that redefinewhatspossible for your clients.

Ifyourepassionate about making a lasting impact eager to champion Microsoft solution adoption and thrive on building relationships that fuelinnovationthis is your chance to be the catalyst for real change helping organizations across industries shape their futures with confidence and clarity.

Whom you will be working with:

• This role will report to the regional leader of specialty sales and be part of a technical sales organization.
• You will work with our most strategic customersguidingtheir Microsoft journeyandleading to a transformation of their business.
• You and your team will be directly supported bytechnical solution architects and engineers bringing technical acumen early in the sales cycle to ensure our customers find fast value in their discussions with you.
• Youllwork alongside other specialty sales teams for Data &AI Security and Modern Infrastructure to help provide comprehensive solutions across multiple solution areas
• You will collaborate with account executives sales leadershipGTM teammembersand Microsoft STU/CSU/PDM to align strategy activate co-sell motions and accelerate our Microsoft and Workplace business.

What you will do:

• Generate demand and build salespipelinefor Microsoft-specific solutions in a defined territory including ownership ofthe Revenueand Gross Profit attainment.
• Ownthe executive sales cycle from discovery toclose:map business problems to offers orchestrate virtual teams (presales architects delivery partners) shape proposals/SOWs and negotiate to signature.
• Lead with value/ROI:you willbuildbusiness cases success metrics andadoptionplans for measurable impact.
• Take a services-led approachto help clients architect and designarchitecture as it relatestocollaboration productivity security and AI solution platforms
• Help customers define best practices and key processes and systems to provide guidance on Microsoft best practices and efficiencies
• FacilitateC-level conversations to enhance understanding ofMicrosoftand bring alignment at customers to specific Microsoft initiatives
• Partner cosell & funding: align with Microsoft to unlock workshops customer incentives and POC funding motions that accelerate deals.
• Pipeline discipline:maintainaccurateSalesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards.

What you bring to the table:

Professional Experience

• The ideal candidate will bring7yearsofdemonstratedsuccess insolutionssales specifically focused onMicrosoftplatforms. This experience should include a proventrack recordinselling multi-vendor integrated solutions and professional servicesas well as supporting enterprise/ upper commercialRFPs proposals and executive presentations.

Platform Expertise

• The ideal candidate combinestechnicalfluencywith strategic sales acumen capable of aligning client business outcomes with leading technologies:
• ProficiencywithM365 (Security and Collaboration) Copilot (AI Business Solutions) and Public Cloud (Azure Solutions)
• ProficiencywithTeams Intune/Autopilot Entra ID Defender and Zero Trust concepts
• Proficiencywith Microsoft Cloud Solution Provider (CSP) program and associated services to drive adoption across Modern Work Security and Cloud technologies

Business Acumen

• The candidate shouldpossessthe ability to translate executive-levelobjectivesinto awell-structured roadmap and adoption plan. They must be able to present a clear narrative connectingmultiple solution areastodesiredbusinessoutcomes andhave the ability tocommunicate business value to executive stakeholders.

Team Leadership and Orchestration

• Proven capability in leading virtual pursuit teams and coordinatingpartnerco-selling and funding effortsisessential.

Technical Familiarity

• The candidate should be familiar with Microsoft platforms and how to advocate for Professional and Managed Services that help customers deploy adopt and manage those platforms. Relevant certifications will be rewarded.
• Willingness and ability to travel frequently within a designated Sales District up to 50% of the time.

Pay Range:
The typical base pay range for this role is $106000 - $160000.

Note: the pay range represents the full pay range for this position. Each individual offer will take into consideration a range of factors including prior experience and geographic location.

In addition to the base salary this role is eligible for additional elements of compensation including (cell allowances annual bonus or commissions etc.) as well as a comprehensive benefits plan.

Not sure if you qualify Think about applying anyway:
We understand that not everyone brings 100% of the skills and experiencefor the role.

At Softchoice we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech returning to work after a gap in employment or looking to transition and take the next step in your career we are excited to learn more about you and encourage you to apply.

Why Youll Love Working Here:

• The People: Youll thrive in our collaborative environment surrounded by incredible colleagues who foster support and innovation driving our collective success
• High-Performing Culture: At Softchoice we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We arean equal opportunity employer committed to diversity inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to race color religion national origin age sex marital status ancestry disability veteran status gender identity or sexual orientation.

Require accommodation We are ready to help:
We areproud to provideinterview &employment accommodationduring the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position please reach out directly to.We are committed to working with you to best meet your needs.

Our commitment to your experience:
We arecommitted to the safety of all applicants and team members. With that in mind we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we willbe doing the same.

Before you start with us we will conduct a criminal record check verify your education and check your references.

When you join Softchoice we will onboard you remotely. Dont worry. Its quick simple and youll be connected with your new team in no time.

Job Requisition ID:7140
EoE/Vet/Disability

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