Experienced Automotive Dealership Service Advisor
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Job Location:
Lincolnwood, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Leader Automotive Group is a wholly owned subsidiary of AutoCanada a publicly traded company. Leader Automotive is AutoCanadas first footprint into the U.S. market and we currently have 6 dealerships consisting of 15 different franchises and approximately 400 employees. We have a strong presence in the Chicagoland area with 4 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.
We are currently searching for an experienced service advisor to join our team at Hyundai ofLincolnwood. We are looking for high energy and customer focused candidates that understand that value of exceptional customer service. We have a high volume service department and the right candidate can make an exceptional income. If you have the experience we are looking for and want to join a new exciting and growing organization wed love to talk with you.
- Health Dental & Vision Insurance
- BCBS Health & Wellness Discounts/Programs
- Life Insurance
- 401(k)
- Paid time off / Vacation
- Growth / Advancement Opportunities
- Employee Vehicle Purchase Policy
- Above Average Industry Pay
- Publicly traded organization / stability
- Employee referral bonuses
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems warranties services and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Set schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
- Must be a top performer willing to go above and beyond for customers
- Outstanding in sales and follow through
- Must have at least 1 year experience in automobile service write ups
- Experience with CDK is a plus
- Self-motivated organized and driven to succeed
- Must possess a valid drivers license
Required Experience:
Senior IC
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Leader Automotive Group, one of the country’s largest multi-brand automotive groups, is NOW HIRING automotive enthusiasts looking to grow their careers as Autom...
