Assistant Store Manager

Be part of what makes us different.

As a senior member of the store leadership team youll play a key role in shaping the customer experience and supporting Farm Boys vision of the best fresh shopping destination in the community. Working closely with the Store Manager youll help bring business strategies to life while building a culture rooted in trust engagement inclusion and performance. Through hands-on leadership and operational excellence youll empower both your team and the store to succeed. Here are some of the other ways youll help us stand out:

• Deliver outstanding customer service while supporting Farm Boys vision of the best fresh shopping experience.
• Partner with the store leadership team to execute strategies that drive performance achieve business objectives and enhance operational results.
• Foster a culture of trust inclusion and employee well-being by leading with empathy emotional intelligence and open communication.
• Support team development and engagement through one-on-one coaching training recognition and team huddles that share goals celebrate successes build product knowledge and encourage feedback.
• Collaborate with the Store Manager to develop a high-performing team by providing leadership motivation and ongoing performance support while maintaining confidentiality and trust.
• Promote and communicate company policies and procedures as outlined in management meetings handbooks manuals and written directives to ensure compliance and consistency across the store.
• Support the implementation of Health & Safety and Food Safety programs helping ensure alignment with established standards and regulatory requirements.
• Represent Farm Boy within the community by participating in local events and supporting continued community engagement.
• Assist the Store Manager with key business deliverables including inventory management ordering item maintenance quality control product rotation shrink management merchandising invoicing scheduling and payroll.
• Ensure the ongoing safety and security of store operations including proper opening and closing procedures and responding to emergency situations when required.
• Support accurate financial operations by overseeing safe management processes documentation and record retention cashier reporting audits and refund oversight to maintain front-end integrity.
• Contribute to overall store success by undertaking additional responsibilities as required.

Qualifications :

What you bring to the table.

We provide the opportunity and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post-secondary program with an emphasis in business plus a minimum of 5 years of progressively responsible retail management experience (preferably within the perishable food sector) or an equivalent combination of education and experience.
• Completion of Public Health Food Handler certification Smart Serve and Level A First Aid & Basic CPR or a commitment to obtain all required certifications within six months of hire.
• Strong working knowledge of the retail environment food products and high standards for quality and freshness.
• Proven ability to thrive in a fast-paced dynamic environment by effectively managing changing priorities while maintaining strong performance results.
• Excellent organizational analytical and interpersonal skills with demonstrated success in team engagement and development.
• Comfort learning and working with both manual and automated systems along with experience using various computer software applications.
• Flexibility to work a dynamic schedule including evenings weekends and holidays.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy we believe in supporting our Team Members throughout their careers. Whether its at our Home Office or our stores were proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare dental care disability coverage life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.
• This role is eligible to participate in Farm Boy profit sharing plan.

Additional Information :

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career youre craving! 

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds identities and experiences to applyincluding those with non-traditional career paths.

We strive to create an environment where everyone feels valued respected and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

FBOTTAWA

Remote Work :

No

Employment Type :

Full-time