CEO's Office Senior Manager Monetization

About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website mobile email social and messaging channels. MoEngage Inform the transactional messaging infrastructure helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngages AI Suite helps marketers develop winning copies and creatives optimize campaigns and channels that boost engagement and help with faster execution.

For over a decade consumer brands in 60 countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries MoEngage is backed by Goldman Sachs Asset Management B Capital Steadview Capital Multiples Private Equity Eight Roads F-Prime Capital Matrix Partners Ventureast and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management Q1 2024 report and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

About the Roles:

We are looking for a smart generalist as the Monetization Lead in the CEOs Office. You will build the logic and infrastructure that connects Product innovation to Revenue execution. You ensure that every new product we launch is commercially viable operationally billable and ready to scale.

Roles and Responsibilities:

• Monetization Architecture & Launch Readiness

• Launch Program Management: Act as the Go-to-Market Strategist for all new products launches. You own the operational readiness checklist and ensure Product Sales Marketing Enablement and Billing teams are aligned before a product or feature goes live

• Define Monetization Logic (Including FUPs & Metering): Define the mechanics of our pricing models. You will use data and analytics to engineer usage based pricing models Fair Usage Policies (FUPs) and define billing metrics

• Billing Translation: You translate commercial intent into financial reality. Define billing and proration rules overage triggers and credit logicso the Billing team can execute without ambiguity

• SKU Strategy & Governance: Work with the Deal Desk team to ensure that our catalog is structured for accurate reporting and clean data analysis and that all internal and customer facing systems remains in sync with our pricing decisions

• Digital Transformation: Work cross functionally at the intersection of product finance and sales to ensure that our digital infrastructure and tools stay up to date and eliminate manual processes related to quote to cash (Q2C)

• CEO Office Special Projects Operational Fix-It Missions: The CEO will deploy you to solve high-priority bottlenecks outside of monetization (e.g. Diagnose why onboarding/billing takes xx days Audit the renewal handover process Analyze margin impact if we change a billing metric etc)

Requirements:

• Background: 36 years in Consulting Strategy & Ops or Product Operations at a high-growth Enterprise B2B SaaS company.

• SaaS Native: Deep understanding of SaaS business models. You know the difference between Committed ARR and Billed Revenue and understand the mechanics of usage-based pricing.

• Analytical Chops: High proficiency in Data/Financial Modeling is required. You must be able to pull your own data to model the impact of a FUP change or a new pricing tier.

• Operator Mindset: You are not just a strategist who makes slides. You are a builder who enjoys documenting processes creating checklists and fixing broken workflows.

At MoEngage we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate we create the most value for our clients our employees and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment at MoEngage is based solely on professional competence skills and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by law.

It is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions authentic selves and talents to work collaborating to drive progress and solve meaningful challenges

Why Join Us!

At MoEngage we are passionate about our team and technology - see below to know more about us.

Scale @MoEngage

We handle more than a billion messages every day. Rest assured you will be surrounded by really smart and passionate people as we scale much more to build a world-class team.