25.11 Tipalti | Payment Operations Specialist

On behalf of Tipalti SD Solutions is looking for a talented Payment Operations Specialist to step onto a fintech unicorn rocketship!

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

• Monitoring and verifying the smooth operation of the Tipalti payments platform.
• Working with Tipaltis engineering team to troubleshoot and resolve operational issues in a timely fashion.
• Interacting with Tipaltis partners to troubleshoot and resolve operational issues in a timely fashion.
• Providing operational and technical support to Tipaltis internal teams.
• Sharing product feedback with Tipaltis Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform.

Requirements:

• BA in Economics Business Administration Finance or equivalent that demonstrates quantitative and analytical orientation.
• A minimum of 2 years in payment operations bank operations and/or transaction processing (or similar functions)
• Two years of experience in operational or technical support at a SaaS company or Fintech industry is preferred.
• Ability to think analytically to address and resolve time-critical payments issues
• Advanced Excel skills including pivot tables lookup functions etc. (preferred)
• Passionate for customer support and customer advocacy
• Excellent written and oral communications skills
• Detail-oriented and well organized.
• Able to work in a fast-paced deadline-driven environment

Advantages:

• Proven ability to read debug and understand HTML code API calls etc. an advantage
• Experience in working with CRM systems (Salesforce Zendesk) an advantage

About the company:

Tipalti is transforming finance and helping the hottest companies grow and scale their global finance operations. Were also growing through a sustainable business model and looking to remove days of finance work every week so business leaders can focus on building a future-proofed best-in-class finance operation.

World-changing businesses like Amazon Twitch Twitter and Roblox use Tipalti to automate and scale their finance operations. The only way we can continue to support companies looking to transform their FinOps functions through our platform is with great people. It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding.

Tipalti: Shaping Global Finance Since 2010.

Silicon Valley Fintech Company.

1000 Employees Worldwide.

Global Offices in CA London Tel Aviv Tbilisi Medellin Toronto Vancouver and more.

2500 Trusted Clients including Amazon GoDaddy Roblox Twitch.

$550M Total Funding

Driving Financial Evolution.

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