Senior Manager, Client Protection
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Requisition ID: 242017
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
The Senior Manager Client Protection acts as an external representative of the Cybersecurity team for commercial and corporate clients. This role focuses on delivering client education and engagement to strengthen our collective cyber resilience. It reflects the critical importance of fostering a strong cybersecurity and risk culture within and beyond the organization. The position focuses on proactive education ensuring clients have the tools and knowledge to protect their businesses.
Is this role right for youIn this role you will:
- Meet with commercial and corporate clients to discuss fraud and cyber risk strategies.
- Deliver tailored presentations and workshops to educate clients on emerging threats best practices and preventive measures.
- Partner with Relationship Managers to add value to client relationships through proactive cybersecurity and fraud awareness sessions.
- Focus on delivering client education and engagement initiatives that strengthen collective cyber resilience and promote a strong risk-awareness culture.
- Develop and maintain strong relationships with internal stakeholders and clients positioning the Bank as a trusted advisor on cybersecurity and fraud prevention.
- Identify opportunities to enhance client protection services and integrate them into broader strategies.
- Stay current on industry trends regulatory requirements and threat intelligence to provide informed recommendations to clients.
- Develop and deliver client-facing resources including guides webinars and digital content on fraud and cyber risk.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
- Bachelors degree in Cybersecurity Information Security Business or related field.
- 7 years of experience in cybersecurity fraud prevention or client advisory roles.
- Strong understanding of cyber threats and awareness fraud prevention and risk mitigation strategies.
- Exceptional communication and presentation skills for executive-level clients.
- Proven ability to manage high-pressure situations and deliver client-focused solutions.
- Strong knowledge of social engineering tactics and security best practices.
- Ability to translate technical concepts into clear actionable guidance for non-technical audiences.
- Nice to have Security CISSP or CISM certification.
Whats in it for you
- Diversity Equity Inclusion & Allyship-We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
- Accessibility and Workplace Accommodations- We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskillingthrough online courses cross-functional development opportunities and tuition assistance.
- Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Senior Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.
