Raffles The Red Sea is seeking a professional and customer-focused Spa Supervisor to join our luxury resort in Umluj Saudi Arabia. As the Spa Supervisor you will be responsible for overseeing the daily operations of our world-class spa facility ensuring exceptional guest experiences and leading a team of skilled spa professionals.
- Manage and coordinate all aspects of spa operations including treatments scheduling and inventory
- Lead train and motivate a team of spa therapists and support staff to deliver outstanding service
- Ensure compliance with health and safety regulations and maintain the highest standards of hygiene
- Develop and implement strategies to enhance guest satisfaction and increase spa revenue
- Monitor and maintain the quality of spa treatments and services
- Manage inventory levels and coordinate with suppliers for product replenishment
- Handle guest inquiries feedback and concerns in a professional and timely manner
- Prepare and analyze financial reports including budgets and forecasts
- Stay updated on industry trends and introduce innovative spa treatments and services
- Collaborate with other departments to create integrated wellness experiences for guests
Qualifications :
- 3-5 years of experience in spa operations with a proven track record in a supervisory role
- Strong leadership skills with the ability to train motivate and manage a diverse team
- Excellent customer service skills and a passion for delivering exceptional guest experiences
- Proficiency in spa operations management including scheduling and inventory control
- In-depth knowledge of spa treatments products and current wellness trends
- Experience in budgeting financial reporting and revenue management
- Familiarity with health and safety regulations in the spa industry
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Bachelors degree in Hospitality Management or a related field (preferred)
- Relevant spa or beauty therapy certifications
- Experience in the luxury hospitality industry is highly desirable
- Ability to work flexible hours including weekends and holidays
- Proficiency in English; knowledge of Arabic is a plus
Additional Information :
Whats in it for you...
The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
A competitive package and excellent opportunities for professional growth.
Outstanding discounts across the global Accor and luxury brand network.
Remote Work :
No
Employment Type :
Full-time
Raffles The Red Sea is seeking a professional and customer-focused Spa Supervisor to join our luxury resort in Umluj Saudi Arabia. As the Spa Supervisor you will be responsible for overseeing the daily operations of our world-class spa facility ensuring exceptional guest experiences and leading a te...
Raffles The Red Sea is seeking a professional and customer-focused Spa Supervisor to join our luxury resort in Umluj Saudi Arabia. As the Spa Supervisor you will be responsible for overseeing the daily operations of our world-class spa facility ensuring exceptional guest experiences and leading a team of skilled spa professionals.
- Manage and coordinate all aspects of spa operations including treatments scheduling and inventory
- Lead train and motivate a team of spa therapists and support staff to deliver outstanding service
- Ensure compliance with health and safety regulations and maintain the highest standards of hygiene
- Develop and implement strategies to enhance guest satisfaction and increase spa revenue
- Monitor and maintain the quality of spa treatments and services
- Manage inventory levels and coordinate with suppliers for product replenishment
- Handle guest inquiries feedback and concerns in a professional and timely manner
- Prepare and analyze financial reports including budgets and forecasts
- Stay updated on industry trends and introduce innovative spa treatments and services
- Collaborate with other departments to create integrated wellness experiences for guests
Qualifications :
- 3-5 years of experience in spa operations with a proven track record in a supervisory role
- Strong leadership skills with the ability to train motivate and manage a diverse team
- Excellent customer service skills and a passion for delivering exceptional guest experiences
- Proficiency in spa operations management including scheduling and inventory control
- In-depth knowledge of spa treatments products and current wellness trends
- Experience in budgeting financial reporting and revenue management
- Familiarity with health and safety regulations in the spa industry
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Bachelors degree in Hospitality Management or a related field (preferred)
- Relevant spa or beauty therapy certifications
- Experience in the luxury hospitality industry is highly desirable
- Ability to work flexible hours including weekends and holidays
- Proficiency in English; knowledge of Arabic is a plus
Additional Information :
Whats in it for you...
The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
A competitive package and excellent opportunities for professional growth.
Outstanding discounts across the global Accor and luxury brand network.
Remote Work :
No
Employment Type :
Full-time
View more
View less