Head of Operations Hospitality
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Job Location:
Lucerne - Switzerland
Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a senior hospitality leader with a strong culinary background and proven experience managing operations teams and financial performance. This role is suited for someone who combines hands-on operational credibility with strategic oversight and who is comfortable taking full ownership of a hospitality units performance people and client experience.
Responsibilities
Lead the overall operational and financial management of a hospitality business unit
Manage motivate and develop a multidisciplinary team (kitchen and operations)
Oversee day-to-day service delivery and ensure smooth operational execution
Translate client expectations into actionable operational and commercial plans
Build and maintain trusted relationships with key stakeholders and partners
Contribute to the planning and execution of high-quality events and services
Drive continuous improvement initiatives to enhance customer experience
Ensure strict compliance with hygiene quality safety and HACCP standards
Support and implement sustainability and long-term development initiatives
Actively promote a culture of safety accountability and operational excellence
Collaborate closely with internal support functions to ensure alignment and efficiency
Requirements
Formal culinary training with solid professional experience in a comparable leadership role
Strong operational background in hospitality catering or food service environments
Proven people management skills with the ability to lead through influence and example
High level of organizational and planning capability even under pressure
Strong interpersonal skills and the ability to communicate across all levels
Comfortable handling complex situations with diplomacy empathy and decisiveness
Good working knowledge of standard IT tools and digital systems
Fluent in German and English is required; additional languages are a plus
Entrepreneurial mindset with a strong sense of ownership and responsibility
Benefits
Senior leadership role with high autonomy and real decision-making power
Opportunity to shape operations team culture and service standards
Stable full-time position with long-term development perspective
Supportive and collaborative working environment
Professional development and training opportunities
Competitive overall compensation package in line with seniority
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
Bringing a personalized approach to connecting exceptional talent with unique opportunities. Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs. Collaboration builds a stronger, mor ... View more
