General Manager
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
General Manager Job Description
TheGeneral Manager supports the overall leadership and daily operations of SEIAensuring flawless execution across all front-of-house service teams. This roleis responsible for upholding SEIAs brand standards of excellence consistencyand hospitality through hands-on management training and operationaldiscipline. The General Manager works directly with the Director of Operationsto maintain a seamless guest experience and consistent operational performanceacross all outlets.
Your Responsibilities:
Oversee and execute service operations across allfront-of-house departments ensuring alignment with SEIA brand and servicestandards.
Maintain and enforce brand-aligned systemsprocedures and service rituals that ensure consistency across all shifts andservice periods.
Establish track and evaluate key service metricsidentifying opportunities for improvement and coaching team leads towardmeasurable results.
Partner with the Director of Operations to developmanagement talent promote accountability and foster a culture ofprofessionalism and warmth.
Manage the scheduling process for allfront-of-house teams ensuring appropriate coverage labor efficiency andcompliance with budgeted guidelines.
Support daily staffing adjustments and monitorlabor in real time to maintain operational balance and service quality.
Ensure guest satisfaction and issue resolutionthrough proactive floor presence and thoughtful service recovery.
Collaborate with the culinary team to ensure smoothcoordination between front and back of house during all meal periods andevents.
Participate in daily lineups pre-shift briefingsand training sessions to reinforce communication and operational readiness.
Maintain compliance with all health safety andsanitation regulations.
Support the Director of Operations withadministrative duties reporting and performance tracking as needed.
Your Qualifications:
5 years of leadership experience in high-volumefine dining or luxury hospitality environments.
Strong understanding of service operations labormanagement and guest service excellence.
Demonstrated ability to lead coach and motivatediverse teams.
Excellent organizational communication andproblem-solving skills.
Ability to manage multiple priorities whilemaintaining calm professional composure.
Flexible availability including nights weekendsand holidays.
Commitment to operational excellence and continuousimprovement.
What We Offer:
Comprehensive Medical Dental and Vision Insurance
Pre-Tax Commuter Benefits
Employee Assistance Program
Pet Insurance Discounts
Benefits Hub Discounts
Family Meal Provided
MiamiMembers Hospitality LLC is an Equal Opportunity compliance withthe Americans with Disabilities Act Miami Members Hospitality LLC will providereasonable accommodations to qualified individuals with disabilities andencourages both prospective and current employees to discuss potentialaccommodations with the employer. Employees must maintain the confidentialityof all company and customer information and must not discuss such mattersoutside of Miami Members Hospitality LLC. Tact and discretion must be used inall dealings with all customers and potential customers to maintain a positiveimage of Miami Members Hospitality LLC.
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
