Director of Housekeeping Waldorf Astoria Orlando
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
The Benefits Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- 401K plan and company match to help save for your retirement
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- Career growth and development
- Recognition and rewards programs
EOE/AA/Disabled/Veterans
An exceptional opportunity awaits a seasoned housekeeping leader to join Waldorf Astoria Orlando
What will I be doing
As Director of Housekeeping you will lead a large diverse team and oversee all aspects of housekeeping operations ensuring the highest standards of cleanliness presentation and service are consistently delivered throughout the resort. As a key member of the executive leadership team you will drive performance engagement and accountability while upholding and advancing the Waldorf Astoria brand promise.
This role is responsible for ensuring the cleanliness of the hotel in full compliance with Department of Health regulations hotel and corporate standards and all safety policies and procedures. You will champion a culture of excellence and continuous improvement consistently elevating operational standards guest satisfaction and team performance.
- Ensure and maintain cleanliness service and product quality standards of guest rooms public spaces restrooms offices and banquet/meeting/conference rooms in accordance with federal local and company health sanitation and safety standards
- Lead direct and administer all Housekeeping operations to include but not limited to of systems use and management budgeting and forecasting inventory control department management policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
- Recruit interview and train team members
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal state local and company regulations
- Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
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Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
