Service AdvisorAssistant Service Manager
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Job Location:
Milwaukee, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Our bustling Service Department is seeking an ASM (Service Advisor) to join our team in exceeding customer expectations surpassing personal and professional goals and growing in their careers.We arealways have the work to fit your drive and exceed your financial goals.
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems warranties services and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Set schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid drivers license
Benefits
- Competitive Compensation Plans
- Medical
- Dental
- Vision
- 401K
- Paid Training
- Paid Vacation
- Company Holidays
- Saturday Lunches
- Employee Discounts on Products and Services
Apply in person toJason Odonnell @ Subaru City: 4640 S 27th St MilwaukeeWi 53221or Apply Online.
Contact directly to Service Director Jason Odonnell .
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Schlossmann Subaru City of Milwaukee will hire a FULL time Shuttle Driver to provide great service and convenience for customers in our busy Service Department....
