Murgado Sales Associate

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description Sales Associate

Sales Associate Murgado Automotive Group (Chicago)

Murgado Automotive Group is building something different. Were not looking for someone to stand around waiting for the next up. Were looking for a Sales Associate who understands that the game has changed. Customers arrive informed. Theyve done their research. They expect answers not games. Your job is to meet them where they are deliver an exceptional experience and earn the business.

Our model is built on Transparency and Velocity. We invest in AI and automation to give you an edge. These tools handle the initial engagement and filtering so by the time a customer reaches you theyre qualified and ready. Your job is to guide them through the experience deliver on the promise and make them certain they made the right choice. And when youre not with a customer youre building your next one.

Position Overview

As a Sales Associate you will operate in two modes:

Mode 1: Fulfillment and Experience

When a customer arrives on a committed deal (built by the Digital Sales Manager or closed at the desk) you become the concierge. The car is ready detailed and pulled up. The paperwork is prepared. Your job is to deliver a white-glove experience that validates the customers decision and protects our CSI. Youre not re-selling the car. Youre making them glad they bought it.

Mode 2: Driving Your Business

When youre not handling a delivery or working with an up youre building your pipeline. Equity mining. Service lane engagement. Orphan outreach. Personalized follow-up. This is not optional. Your volume depends on it. The best salespeople dont wait for the next deal to walk in. They build their own.

This is a high-performance environment. If you want to stand around and hope this isnt the place. If you want to work learn and build a career keep reading.

Key Responsibilities

Customer Engagement and Experience

Greet and engage customers to understand their needs preferences and budget.

Guide customers through the vehicle selection and purchase process with transparency.

Conduct test drives and product presentations that build confidence not pressure.

Deliver a white-glove experience for customers arriving on committed digital deals.

Ensure every interaction reflects our commitment to transparency and respect.

Business Development (When Not With a Customer)

Equity mining: Proactively contact customers in positive equity positions or approaching lease maturity.

Service lane engagement: Identify opportunities with customers in for service who may benefit from an upgrade.

Orphan outreach: Build relationships with customers whose previous salesperson has left.

Follow-up: Maintain ongoing communication with prospects and past customers to generate repeat and referral business.

This is measured. Activity standards apply. If youre not with a customer youre driving your business.

Product Knowledge

Develop and maintain in-depth knowledge of our vehicles features and competitive landscape.

Stay current on financing options incentives and promotions.

Participate in ongoing training programs to sharpen your skills.

Use AI daily to enrich and power yourself to be successful.

Sales Process and Collaboration

Work as one team with the Desk Floor Manager and Digital Sales Manager.

Honor commitments made to customers by other team members. No broken promises.

Collaborate with F&I to ensure smooth handoffs and a seamless customer experience.

Use CRM tools (VinSolutions Tekion) to track customer interactions and manage your pipeline.

Metrics and Accountability

Meet or exceed monthly sales targets.

Maintain activity standards for outbound contacts follow-ups and equity mining.

Protect CSI by delivering exceptional experiences especially on digital deal deliveries.

Qualifications

Experience

Prior car sales or retail experience is preferred but not required.

Were looking for people with a strong work ethic and a desire to learn.

If youve never sold cars but youve excelled in customer service hospitality or any role where results mattered we want to talk to you.

Skills

Excellent communication skills. You can explain things clearly and connect with people.

Comfortable with technology: CRM systems digital tools and online communication.

Organized. You can manage a pipeline and follow up without dropping the ball.

Mindset

High-performance orientation. You dont wait for opportunities. You create them.

Believes in transparency. Customers deserve real answers not games.

Values velocity. Speed to response speed to delivery speed to follow-up.

Team player. Your success is tied to the teams success. Act accordingly.

Hungry to grow. This role is a stepping stone to Sales Manager Digital Sales Manager or beyond for the right person.

Other Requirements

Valid drivers license with clean driving record.

Flexibility to work evenings and weekends as needed.

Benefits

Competitive Compensation: Base salary plus commission with significant earning potential based on performance.

Comprehensive Benefits: Health dental vision 401(k) with company match PTO.

Career Growth: Advancement opportunities across the Murgado Automotive Group portfolio. We have 13 dealerships in Illinois and 31 across the group. High performers move up.

Employee Discounts: Vehicle purchases parts and service.

Modern Tools: Youll work with Tekion and VinSolutions not legacy systems that slow you down.

Training: Ongoing development in product knowledge sales techniques and digital engagement.

Why Murgado Automotive Group

Were not a dealership group stuck in 2005. Were building a model where AI and automation empower our team experts handle the deals and customers feel respected instead of pressured. The Sales Associate role is the front line of that experience.

Were launching a new store in Chicago and looking for people who want to be part of something different from day one. You wont inherit someone elses bad habits. Youll learn the right way work with modern tools and have a clear path to advancement.

If youve ever been frustrated by dealerships that reward politics over performance or where the best ups go to whoevers been there longest this is your chance to do it differently.

How to Apply

Submit your resume and a brief note on why youre the right fit for this role.

$70000 - $120000 a year

Salary dependent on performance - no cap on commissions!

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity color religion national origin gender sexual orientation/transgender status age disability martial/parental status citizenship status military status political affiliation and/or beliefs pregnancy order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department ofHomeland and Security.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Job Description Sales AssociateSales Associate Murgado Automotive Group (Chicago)Murgado Automotive Group is building something different. Were not looking for someone to stand around waiting for the next up. Were looking for a Sales Associate who understands that the game has changed. Customers a...