Key Customer Quality EngineerDCCB

Beijing - China

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Key customer claim handling: PS leader for all key customer claim (Accept Goodwill Reject)
On site problem solving at customer side(claim investigation / report to customer etc.)
General customer management: customer relationship maintenance / regular communication
Key customer quality improvement planning and coordinate to implement
Leading internal & external quality project with systematic PS method

- 关键客户投诉问题处理
- 客户端问题调研以及现场问题解决
-客户管理与客户质量/技术接口人的业务关系管理/例行交流
-关键客户质量改进计划以及实施
-带领内外部质量改进项目系统化使用问题解决工具及方法

Qualifications :

-College or university degree in mechanical engineering or related
-Minimum 3 years working experience in production related department
-Familiar with 8D and problem solving method
-Good command of spoken and written English
-Strength in decision making and communication
-Initiative and ability to work proficiently and independently
-工程机械或相关专业大学学历
-至少3年生产相关部门工作经验
-熟悉8D等问题解决方法
-良好的英语听说和写作能力
-决策和沟通能力强
-工作积极主动专业性和独立性强

Remote Work :

Employment Type :

Full-time

Key customer claim handling: PS leader for all key customer claim (Accept Goodwill Reject)On site problem solving at customer side(claim investigation / report to customer etc.)General customer management: customer relationship maintenance / regular communicationKey customer quality improvement pl...

Key Skills

Debugging
Remote Access Software
IT Service Management
IOS
Multithreading
VPN
Neo4j
FISMA
SSO
Github
Google Suite
Troubleshooting

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About Company

Bosch Group

Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more

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