Principal Customer Quality Engineer

About Marvell

Marvells semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise cloud and AI and carrier architectures our innovative technology is enabling new possibilities.

At Marvell you can affect the arc of individual lives lift the trajectory of entire industries and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation above and beyond fleeting trends Marvell is a place to thrive learn and lead.

Your Team Your Impact

What You Can Expect

• Customer Relationship Management: Lead technical quality engagements for key accounts in China and Taiwan. Act as the primary point of contact for quality inquiries escalations and quarterly business reviews (QBR).

• Technical Failure Analysis (FA): Perform hands-on first-level FA on optical modules (including Visual Inspection CSAM Curve Tracing and TDR). Drive root-cause analysis and 8D reporting for manufacturing and reliability-related issues.

• Quality Advocacy & Compliance: Integrate customer-specific requirements into Marvells Quality Management System (QMS). Manage Product Change Notices (PCNs) and ensure adherence to customer scorecards and PPM targets.

• Cross-Functional Leadership: Orchestrate internal teams (R&D Manufacturing Reliability) to execute qualification plans assess reliability risks and improve product yield and Turn-Around Time (TAT).

• Strategic Reporting: Provide executive-level briefings on customer quality health crisis status and continuous improvement initiatives.

What Were Looking For

Professional Background

• Education: B.S. in Electrical Engineering Quality Engineering or a related technical discipline from a leading university.

• Experience: 10 years in Quality Product or Customer-facing Engineering with at least 7 years specifically in Key Account/Regional Customer Quality.

• Domain Expertise: Proven background in semiconductor manufacturing (Assembly/Test) with a focus on Optical Modules Networking or ASICs.

Technical Skills

• Process Knowledge: Deep understanding of SMT Bumping manufacturing and material analysis (solder paste underfill flux residues).

• Failure Analysis: Proficiency in optical component-level FA and debugging from component to application level.

• Hardware Literacy: Experience reviewing PCB layouts and schematics.

• Data Analytics: Advanced proficiency in Excel and data analysis tools to track quality metrics and scorecards.

Additional Compensation and Benefit Elements

With competitive compensation and great benefits you will enjoy our workstyle within an environment of shared collaboration transparency and inclusivity. Were dedicated to giving our people the tools and resources they need to succeed in doing work that matters and to grow and develop with us. For additional information on what its like to work at Marvell visit our Careers page.

All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.

Interview Integrity

To support fair and authentic hiring practices candidates are not permitted to use AI tools (such as transcription apps real-time answer generators like ChatGPT or Copilot or automated note-taking bots) during interviews.

These tools must not be used to record assist with or enhance responses in any way. Our interviews are designed to evaluate your individual experience thought process and communication skills in real time. Use of AI tools without prior instruction from the interviewer will result in disqualification from the hiring process.

This position may require access to technology and/or software subject to U.S. export control laws and regulations including the Export Administration Regulations (EAR). As such applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens lawful permanent residents or protected individuals as defined by 8 U.S.C. 1324b(a)(3) all applicants may be subject to an export license review process prior to employment.