German Speaking Airline Support Agent

FlowDesk CX

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profile Job Location:

Żurrieq - Malta

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

Are you a travel enthusiast who speaks German Imagine building your career on the beautiful island of Malta working for one of the worlds most recognized airlines. We are looking for Customer Service Advisors who are ready to help passengers navigate the globe while enjoying life in the Mediterranean.

Your Role in the Skies (from the Ground): As the voice of the airline youll be the go-to person for passengers across the German market.

  • Passenger Support: Assist customers via phone and email with flight bookings cancellations and travel inquiries.
  • Problem Solver: Take ownership of passenger queries ensuring every traveler gets accurate information and a timely resolution.
  • Relationship Builder: Provide friendly professional and courteous service that reflects the airlines premium standards.
  • Tech Navigation: Walk customers through complex booking procedures and troubleshoot basic app or connectivity issues.

What Were Looking For:

  • Language Proficiency: Fluency in German (C1/C2) and a solid command of English (B2).
  • Communication: A natural talent for making people feel valued and supported.
  • Tech Savvy: Confidence using digital systems and booking tools.
  • Eligibility: EU Citizenship or a valid residence permit for Malta.

The Malta Experience Whats in it for you

  • Relocation Support: Moving from abroad We provide a package to help you land smoothly in Malta.
  • Wellness & Security: Comprehensive health coverage and private healthcare plans.
  • Rewarding Career: An attractive salary package with performance-based bonuses.
  • Island Life: 300 days of sunshine crystal clear waters and a vibrant expat community.

Dont let this opportunity fly away! If youre ready to trade your current routine for a career in the aviation industry we want to hear from you.

Are you a travel enthusiast who speaks German Imagine building your career on the beautiful island of Malta working for one of the worlds most recognized airlines. We are looking for Customer Service Advisors who are ready to help passengers navigate the globe while enjoying life in the Mediterranea...
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Key Skills

  • Computer Science
  • Continuous Integration
  • Fraud
  • Intake Experience
  • Law Enforcement
  • Usability
  • Analysis Skills
  • Computer Forensics
  • Driving
  • Teaching
  • Counterintelligence
  • Sass