Back office Executive

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Back Office & Calling

Make outbound calls to customers/leads for follow-ups feedback renewals and service coordination
Handle inbound calls related to inquiries memberships schedules and support
Coordinate with sales service and operations teams
Maintain proper call records and follow-up status
Resolve basic customer queries and escalate issues when required

MIS & Data Management

Prepare and maintain daily weekly and monthly MIS reports
Update customer sales and service data accurately in Excel/CRM
Track performance metrics leads conversions and service reports
Ensure data accuracy and timely reporting to management
Maintain records documents and internal databases

Job Description: Back Office & Calling Make outbound calls to customers/leads for follow-ups feedback renewals and service coordination Handle inbound calls related to inquiries memberships schedules and support Coordinate with sales service and operations teams Maintain proper call reco...