HR & Office Coordinator

Role overview

As our HR & Office Coordinator you will be the heartbeat of our office culture and the backbone of our HR operations. You will ensure that whether an employee is logging in from home or walking into our office for a client workshop their experience is seamless professional and uniquely Zaizi. You will balance the tactical execution of HR Generalist duties with the creative management of our physical workspace.

Key Responsibilities

End-to-End People Operations (70%)

• Employee Lifecycle Management: Prepare and process all life-cycle materials including drafting employment contracts conducting comprehensive pre-employment checks (Right to Work references) and issuing formal variations to terms and conditions.
• System Ownership (BambooHR): Act as the primary administrator for BambooHR. You will be responsible for ensuring all employee data is 100% accurate up-to-date and that all digital personnel files meet GDPR and compliance standards.
• Payroll Administration: Partner closely with the Finance team to ensure monthly payroll is seamless. This includes auditing data changes tracking unpaid leave or overtime and performing final checks before the pay run.
• Employee Relations (ER): Provide first-line support on all ER matters. You will guide managers through lower-level grievances disciplinaries and performance improvement plans (PIPs) ensuring all actions are documented and follow UK employment law.
• Onboarding & Offboarding: Own the Day 1 experience. Ensure new employees have the onboarding and cultural induction they need to hit the ground running.
• Benefits & Wellness: Manage the administration of our benefits programs and drive wellness initiatives that keep our remote and in-office teams energised.

Office & Environment Experience (30%)

• The Vibe Manager: On days when teams or clients are in the office you ensure the space is client-ready. This includes coordinating catering managing meeting room logistics and being the welcoming face of the company.
• Vendor Management: Manage relationships with the building manager cleaners and snack/coffee vendors ensuring the office is stocked and functional without over-ordering.
• Event Coordination: Plan and execute team days and social events that bridge the gap between our remote and local staff.

Health & Safety: Maintain a safe physical environment and serve as the primary point of contact for office-related facilities issues.

Who You Are

• Experience: 3 years in an HR Generalist or People Ops role preferably within a fast-paced tech or consultancy environment.
• The Hospitality Mindset: You enjoy the host aspect of office managementmaking sure people are fed comfortable and have what they need to be productive.
• Highly Organised: You can pivot from a sensitive employee relations conversation to a catering delivery mishap without breaking a sweat.
• Tech-Savvy: Comfortable with HRIS tools (ideally BambooHR) Slack and Google Workspace.

Why This Role Matters

In an IT consultancy our people are our product. By creating a frictionless environmentboth digitally and physicallyyou allow our consultants to focus on delivering world-class solutions for our clients.

You dont meet all the requirements

Studies show that women and black Asian and minority ethics people are less likely to apply for a job unless they meet every qualification. So if youre excited about this role but your experience doesnt align perfectly with the job description wed love you to still apply. You might just be the perfect person for this role or another role here at Zaizi.

We actively welcome applications from people of colour the LGBTQ community individuals with disabilities neurodivergent individuals parents carers and those from lower socio-economic backgrounds.

If you need any accommodations to support your specific situation please feel free to let us know. For candidates who are neurodiverse or have disabilities we are happy to make any adjustments needed throughout the interview processjust ask!

SC Clearance:

Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5 years continuously.

Salary 40-45k

Compensation

• Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value.
• Loyalty Pension: We invest in your future. Starting at a 5% employer contribution we increase this by 0.5% every year after your third anniversary up to a maximum of 8%.
• Protection: Comprehensive Group Life Assurance for peace of mind.

Purpose & Culture

• Real Impact: Work on mission-critical projects that secure and improve the UKs digital infrastructure.
• Autonomy: A culture that empowers you to make decisions prototype rapidly and iterate towards success.
• Service & Community: We support those who serve. 10 paid days for Reservist Military Service.

Work / Life Balance

• Time Off: 25 days annual leave Bank Holidays with the flexibility to Buy/Sell additional days to suit your lifestyle.
• Giving back: 2 paid volunteering days per year.

Development & Growth

• Master Your Craft: Fully funded professional certifications (AWS GCP Agile etc.) supported by 5 days paid study leave.
• Expand Your Horizons: An additional 500 annual Personal Choice fund to learn whatever inspires youwork-related or not.
• Support: Access to 1-2-1 professional coaching and team training to accelerate your career.

Health & Balance

• Premium Health: Vitality Private Medical Insurance (includes Apple Watch gym discounts and rewards).
• Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup.

• Wellbeing: Cycle to Work scheme and a commitment to sustainable healthy working practices.

For further information contact:

Nat Hinds: Head of Talent

Kayla Kirby: Talent Acquisition Specialist

Required Experience:

IC