Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
We are developing a next-generation solution focused on Salesforce integrations including OpenCTI and Service Cloud Voice. The role involves building and maintaining Java-based backend microservices using gRPC and REST along with JavaScript for Salesforce integrations. If you enjoy working on real-world integration challenges writing clean and reliable code and delivering high-quality user experiences this role is for you.
Key Responsibilities:
- Be part of an agile team to develop a scalable highly available cloud contact center software using Java and single-page JavaScript.
- Collaborate with Product Managers Architects Engineering leaders and Test Engineers.
- Deliver scalable software in both private cloud and public cloud settings (AWS and Google Cloud Platform).
- Deliver using containers (docker Kubernetes) using CI/CD in a DevOps model.
- Bring a positive attitude to the team helping mentor more junior engineers drive our standards show ownership and an obsession for our customers.
Required Skills:
- 2 years of professional experience developing Java applications including delivering RESTful and gRPC apis.
- 5 years of professional or open-source experience writing JavaScript MVC.
- Agile coding experience working in small teams making a big impact fast.
- Familiarity with standard javascript async patterns (events closures callbacks promises error handling etc.).
- Strong CS fundamentals and an object oriented language (think an undergrad CS degree or similar amount of work experience).
- Positive self-motivated and enthusiastic with a strong sense of ownership.
Appreciated Skills:
- Experience with Salesforce integrations as OpenCTI and Service Cloud Voice.
- Experience with Voice applications and/or SIP Protocols.
- Experience with Contact Center or Call Center software.
- 1 years of professional or open-source experience with a JavaScript MVC toolkit such as React Dojo AngularJS Knockout or .
- 1 years of experience delivering production software using Containers (Docker or similar).
- 1 years of experience delivering production software into Public Cloud.
- Experience in a modern consumer environment (Pinterest Box Quora Facebook...) and/or open source projects (contributed to dojo toolkit NPM modules etc).
- Experience with GIT SCM.
- Passion for user experience and strong design experience.
- Experience with a data visualization package (Highcharts etc.).
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flex Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave Public Holidays
Required Experience:
Senior IC
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
We are developing a next-generation solution focused on Salesforce integrations including OpenCTI and Service Cloud Voice. The role involves building and maintaining Java-based backend microservices using gRPC and REST along with JavaScript for Salesforce integrations. If you enjoy working on real-world integration challenges writing clean and reliable code and delivering high-quality user experiences this role is for you.
Key Responsibilities:
- Be part of an agile team to develop a scalable highly available cloud contact center software using Java and single-page JavaScript.
- Collaborate with Product Managers Architects Engineering leaders and Test Engineers.
- Deliver scalable software in both private cloud and public cloud settings (AWS and Google Cloud Platform).
- Deliver using containers (docker Kubernetes) using CI/CD in a DevOps model.
- Bring a positive attitude to the team helping mentor more junior engineers drive our standards show ownership and an obsession for our customers.
Required Skills:
- 2 years of professional experience developing Java applications including delivering RESTful and gRPC apis.
- 5 years of professional or open-source experience writing JavaScript MVC.
- Agile coding experience working in small teams making a big impact fast.
- Familiarity with standard javascript async patterns (events closures callbacks promises error handling etc.).
- Strong CS fundamentals and an object oriented language (think an undergrad CS degree or similar amount of work experience).
- Positive self-motivated and enthusiastic with a strong sense of ownership.
Appreciated Skills:
- Experience with Salesforce integrations as OpenCTI and Service Cloud Voice.
- Experience with Voice applications and/or SIP Protocols.
- Experience with Contact Center or Call Center software.
- 1 years of professional or open-source experience with a JavaScript MVC toolkit such as React Dojo AngularJS Knockout or .
- 1 years of experience delivering production software using Containers (Docker or similar).
- 1 years of experience delivering production software into Public Cloud.
- Experience in a modern consumer environment (Pinterest Box Quora Facebook...) and/or open source projects (contributed to dojo toolkit NPM modules etc).
- Experience with GIT SCM.
- Passion for user experience and strong design experience.
- Experience with a data visualization package (Highcharts etc.).
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flex Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave Public Holidays
Required Experience:
Senior IC
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