Regional Collections Manager

Surat - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Key Result Areas	Supporting Actions (Max 1325 Characters)
Manage the collections process at a regional level streamlining operations and working to minimize the costs of default and bad debt	Monitor customer accounts across the region identifying and flagging likely cases of default or delayed payment Work with non-performing defaulting borrowers to create optimum recovery solutions Ensure that all documentation related to the collections process is maintained in accordance with internal norms and regulatory requirements Respond to customer complaints regarding the collections process taking steps to ensure a satisfactory outcome for both ABHFL as well as its customers Plan and implement periodic audits of the collections teams ensuring their compliance with all relevant policies and regulations Coordinate with the legal team and senior management in the event of escalated cases to ensure compliance with relevant regulations
Liaise with internal and external agencies to drive the collections process in an efficient manner	Review the status of outstanding collections on a periodic basis with in-house teams; plan and implement corrective action to ensure timely collections Oversee the selection process for external agencies ensuring adequate training of the collections staff Liaise with external collections agencies to ensure collection of overdue debts in a timely manner Liaise with legal / law enforcement authorities on escalated cases to ensure a speedy recovery process

Required Experience:

Manager

Key Result AreasSupporting Actions (Max 1325 Characters)Manage the collections process at a regional level streamlining operations and working to minimize the costs of default and bad debtMonitor customer accounts across the region identifying and flagging likely cases of default or delayed paymentW...

Key Skills

Time Management
area management
Financial Concepts
Management Experience
Profit & Loss
Microsoft Powerpoint
Operations Management
LIHTC
Budgeting
Leadership Experience
Property Management
Supervising Experience

Apply Now

About Company

Financial Services

Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click