Manager Wellness Research & Engagement

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Wellness Manager
Wellness Research & Engagement Manager will drive the wellness research end-to-end under the leadership of global resilience leader of Trust & Safety. He/ she/they will outline plan and facilitate wellbeing overall engament roadmap activities and programs as per the client and employee base requirements and monitor the results of the research to ensure their effectiveness and relevance in collaboration with global leader.
Responsibilities
In collaboration with the global well-being lead manage and drive well-being initiatives and engagement activities for the targeted employee base and handhold team on-site at Hyderabad.
Lead the design implementation and continuous improvement of regional wellbeing initiatives. Ensure alignment with global Wellbeing strategy while addressing local needs and employee feedback.
Support ad-hoc Wellbeing projects employee engagement activities and organizational wellbeing campaigns. Remain agile in responding to emerging needs or crisis situations.
In collaboration with the Global Wellbeing leader plans conducts and analyzes headcount from all sites to work on global wellbeing operations.
Track Wellbeing program performance through KPIs surveys and feedback mechanisms. Regularly assess impact and recommend improvements based on insights.
Builds and collates global reports as per requirement which would require through understanding of quantitative analysis and Microsoft knowledge (Excel. PowerPoint etc.).
Regularly plan checks and reports for compliance to operations for proper benchmarking of processes.
Supervises Wellbeing Coordinator & counselors to float appropriate wellbeing/ engagement activities. Conduct regular check-ins and foster professional development.
Prepare/implement and tracks budgets for wellness activities globally.

Ability to effectively communicate with various stakeholders (Operations HR Legal Facilities etc.) and coordinate floating various initiatives.
Develop coordinate build wellbeing research for trust & safety to showcase wellbeing impact.
Overview wellbeing and engagement initiatives (MBR & QBR etc.) with Account specific internal stakeholders.
Ability to write white papers and case studies with data collection data analysis (qualitative as well) and support AVP for onsite research.
Qualifications we seek in you!
Minimum Qualifications
Masters degree in Psychology with specialization in Clinical/Health/ Organizational/ Counselling Psychology.
Research experience with a capacity to conduct independent data analysis (qualitative and quantitative)
Knowledge of Microsoft word processing (Microsoft word Excel Power point)
Relevant years of Work/training Experience in relevant field.
Strong leadership communication and stakeholder management skills.

Preferred Qualifications/ Skills
Added educational qualification certification or training in a specialized field
Research publications
Experience in Trust & Safety or content moderation environments.
Familiarity with trauma-informed care crisis response and occupational health standards.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.