Technical Lead, Software Engineering AI

Job Purpose:

The Technical Lead of Software Development directs and oversees the software function in the overall planning organizing developing releasing and maintaining of software applications and systems according to business needs. The Technical Lead manages a small team in a department creating technical strategies and specific objectives for the team. This person also aligns the team with the broader department and R&D best practices goals and addition the Technical Lead drives AI adoption within the team and ensures the organization is ready to deliver AI-enabled capabilities by applying AI-assisted development practices and integrating approved LLM services into products and internal tooling with appropriate quality security and operational candidate should have hands-on experience in the following tools/technologies: NodeJS ExpressJS Angular SQL Server JavaScript and TypeScript as well as knowledge of general design patterns and architectural concepts.

Job Responsibilities:

Essential Functions:

• 60-70% technical in-code hands-on development work
• 30-40% functional people and project management architecture work
• Analyzes complex business needs presented by the users / clients and recommends technical solutions
• Ensures the consistency and stability of existing applications by creating maintaining and enforcing standards/procedures for implementing technical solutions as defined by the broader R&D architecture team
• Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations
• Directs and helps prioritizes workload for their software development team
• Perform liaison duties between users operations development teams and 3rd party services in the areas of application design modifications or trouble shooting
• Enforces and evolves software development standards and best practices
• Collaborate with other developers and engineers to design build and maintain applications
• Write clean testable code using NodeJS ExpressJS Angular utilizing in-depth development technical and design expertise in the full Node/Express/Angular stack
• Proficiency in writing SQL stored procedures and database schema for SQL Server
• Contribute and conduct development tests including but not exclusive to unit integration and system level
• Develop technical specifications
• Estimates development tasks based on the appropriate business constraints
• Review and refactor code
• Document development and operational procedures
• Reviews and validates implementations of self and others to ensure they meet requirements and match the specifications
• Conducts interviews and makes recommendations for new hires consultants and/or replacement personnel
• Coach mentor train and manage the performance of junior staff as needed
• AI-assisted delivery: Uses company-approved AI coding tools to accelerate development while maintaining code quality security and maintainability.
• AI feature implementation: Designs and delivers AI-enabled features by integrating approved LLM platforms via APIs including structured outputs and tool/function calling when needed.
• Quality & reliability: Implements guardrails and evaluation practices (validation prompt/version management automated tests) plus fallback behaviors to keep AI functionality stable.
• Security & operations: Ensures AI solutions meet privacy/compliance requirements and are observable in production (logging/auditing latency and cost monitoring rate limiting/budget controls).
• Team adoption: Enables and drives AI adoption within the team through coaching practical standards shared patterns/templates and measurable usage aligned to policy.

Job Requirements:

Required Education and Experience:

• Bachelors degree or equivalent combination of education and experience
• At least 8 years of professional experience in all stages of definition design implementation testing and deployment of web-based software solutions
• Minimum of 1 year of team/technical leadership experience
• Demonstrated experience leading the introduction of new technologies and standards into an evolving environment
• Must have the technical capability to manage resources at the deepest levels across many areas of Development Operations such as Product Management/Coordination Development Quality/Testing
• Technical Capabilities with a hands-on approach in the following tools/technologies: NodeJS ExpressJS Angular SQL Server HTML JavaScript and TypeScript with knowledge of general design patterns and architectural concepts.
• Hands-on experience using testing frameworks
• Experience with Agile (Scrum) Software Development Process and methodologies
• Experience with database management and security a plus
• Experience with source control such as git and branching/merging best practices

Analytical skills

Communication skills

• 1 years of hands-on experience using AI-assisted development tools (company-approved) to improve delivery velocity and code quality
• Practical experience integrating LLM capabilities into applications via APIs (e.g. Azure OpenAI/Bedrock/OpenAI/Vertex) including structured outputs and tool/function calling where applicable
• Familiarity with AI implementation best practices: prompt/version management evaluation/automated regression checks and production guardrails (validation retries/timeouts fallbacks)
• Understanding of AI security and compliance basics (data boundaries PII handling logging/auditing and approved provider usage)
• AI-related training or coursework (e.g. vendor certification internal enablement program or equivalent continuing education) preferred

Personal characteristics:

• Leadership: Balance team resourcing and talent management. Create and foster career development and growth paths for team members in alignment with company and personal objectives.
• Expects Results: Consistently drives high standards for each individual and the team to accomplish established goals.
• Communicates and Influences: Clearly communicates information and ideas to individuals and teams in an articulate focused and compelling way.
• Analytical and Instinctual: Compares information from multiple sources to identify core issues. Uses data to make decisions but also understands that instinct plays a part in innovating. Always uses good common sense.

Preferred Experience:

• 3 years of team/technical leadership experience preferred

Expected Competencies:

• Team Leadership including enabling and driving AI adoption within the team through coaching standards and practical enablement
• Project Management abilities
• Customer Client focus
• Exceptionally strong verbal and written communication skills (both internal and external)
• Proven writing skills including the ability to write concisely and clearly for different audiences
• Detailed oriented with strong organizational skills
• Ability to pay attention to programming style neatness and correctness including validating and reviewing AI-assisted code changes appropriately
• Strong English communication skills both written and verbal
• Ability to train and mentor junior colleagues with patience with tangible results including upskilling engineers on AI-assisted development and safe AI integration practices

Work Timings:

Monday through Friday from 12 PM to 9 PM IST to provide healthy overlap between India team and US team and supporting both to ensure adequate collaboration. This role will be working in Hybrid Mode and will require at least 2 days work from office at Hyderabad. Occasional evening and weekend work may be expected in case of job-related emergencies or client needs.

EEO Statement:

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Cendyn expressly prohibits any form of workplace harassment based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of Cendyns employees to perform their job duties may result in discipline up to and including discharge.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.