Client Delivery Executive

About this Job

You will be responsible for managing a portfolio of NIQ Brandbanks Supplier accounts acting as the primary point of contact and supporting your clients with item submissions account queries and any other business needs on a day-to-day basis. You will also be responsible for securing client renewals and you will support our Client Development Executives with shared accountability for the generation of New Business revenue for your portfolio of clients with a particular emphasis on increasing the volume of products on our platform. Alongside a Customer Success Manager you will be a primary point of contact for your clients. You will be responsible for achieving Quarterly targets; primarily these will be revenue based but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction KPIs.

Your Responsibilities

Delivering core revenue targets primarily focused on securing Annual Renewal revenue but also supporting additional volume and increased New Business spend.

Accurately forecasting revenue to the Senior Client Delivery Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis but you may be asked to provide additional forecasts at your managers discretion.

Developing a full understanding of the NIQ Brandbank value proposition.

Building a rapport with your supplier base frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction.

Using the above knowledge to create Account Development Plans in partnership with our Client Development Executives. This should include Objectives Goals Strategies & Measures detailed for all relevant accounts.

Engaging your clients to establish a good operating rhythm for new item submissions and product revisions with a goal of ensuring we have 100% coverage month on month for all our Retail partners requesting content.

Working with our operations team to ensure items are scheduled for delivery and managing any queries or issues related to those operational processes.

Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently strong customer satisfaction.

Other

You may be asked to undertake additional duties to those above either on a temporary or permanent basis which the Company reasonably believes you are capable of carrying out or for which you will be trained.

Your Qualifications

3 years of experience in sales (Targets)

Proven track record of managing revenue targets with a strong desire to consistently overachieve against both personal targets and objectives.

Demonstrable sales experience strategic sales planning and implementation including pipeline management. 

Proven ability to work collaboratively as part of a diverse team in a fast-paced environment.

Highly organized and able to prioritize workload with good time management skills and excellent attention to detail.

Excellent communication skills both written and verbal with strong presentation skills and the ability to network effectively.

A little bit about You

If you have sales experience with a proven track record of delivering strong results against revenue targets and KPIs then this role is for you! We are looking for a strong communicator and organized individual who thrives in a busy environment.
 

What You Get

• Private Medical Insurance
• Flexible working environment 
• Learning & Development 
• Great team culture 

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time