Scheduled Hours

40

Position Summary

The Director Business Transformation will report to the Executive Director Business Transformation and be responsible for strategy development implementation and execution of key business transformation initiatives across the organization to deliver innovative effective and efficient solutions for Advancement operations. Additional responsibilities include change management support and collaboration with stakeholders to identify design and implement changes to processes policies and systems that align with Advancements business strategy and vision.

Job Description

Serve as lead for assigned projects and functional area(s) throughout the Requirements Design & Build Data Migration Testing and Training stages to include:

• Works with project leadership in defining and managing scope timelines and overall activities related to all assigned project and functional areas.
• Guides and makes decisions on system functionality for assigned projects and functional area(s).
• Leads and motivates project teams to complete project deliverables. Coordinates activities with other Washington University and vendor resources.
• Leads business process analysis to review processes and identify opportunities for improved efficiency and data quality areas for standardization and potential gaps in functionality.
• Mediate and facilitate discussions around system configuration and business processes that impact multiple functional areas to ensure optimal solutions.
• Leads implementation of redesigned business processes including related system enhancements through defining configuration work page layouts workflows automation security roles and user testing.
• Facilitates and/or participates in discussions regarding policy and procedure changes for assigned projects and functional area(s) as needed.
• Assesses reporting and analytics needs for assigned projects and functional area(s) elicits reporting and dashboard requirements and manages reporting and dashboard testing.
• Provides input on integration needs for assigned projects and functional area(s) and oversees integrations testing.
• Provide guidance and support for change management to ensure documentation of implications of related change and inform strategies to prepare staff for forthcoming changes to minimize challenges and aid in high adoption of new systems and processes.
• Informs learning plan for new functionality and business processes collaborating with the Advancement Systems Learning team.
• Perform other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment.

• Ability to move to on and off-campus locations.

Physical Effort

• Typically sitting at desk or table.

• Repetitive wrist hand or finger movement.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelors degree

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Fundraising Operations Alumni Relations Financial Operations University Or Large Institution Business Processes Data Management Customer Relations Or Business Process Analysis (10 Years)

Skills:

Alumni Relations Business Process Analysis Business Processes Customer Relationships Data Management Financial Operations Fundraising

Drivers License:

A drivers license is not required for this position.

More About This Job

This position is located in St. Louis MO and the targeted hiring range for this position is $96000 - $130000.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Advancement Operations/Systems (10 Years)

Skills:

Adaptability Building High Performance Team Communication Conflict Resolution Cross-Functional Teamwork Customer Relationship Management (CRM) Learning Quickly Matrix Management Negotiation Organizing Project Administration Project Analysis Relationship Building Salesforce (Software) Strategic Planning Systems Analysis Team Leadership Technical Problem-Solving Working Independently

Grade

G16

Salary Range

$96000.00 - $169300.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including ones qualifications and performance equity with others in the department market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation please emailor call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and as applicable for the position other background checks drug screen an employment and education or licensure/certification verification physical examination certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation 10 recognized holidays and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges annual health screenings mental health resources mindfulness programs and courses employee assistance program (EAP) financial resources access to dietitians and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care Weve got you covered.

• WashU covers the cost of tuition for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies detailed benefits and eligibility please visit: StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universitys policy to provide equal opportunity and access to persons in all job titles without regard to race ethnicity color national origin age religion sex sexual orientation gender identity or expression disability protected veteran status or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment fostering respect for all and welcoming individuals from diverse backgrounds experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.