Excise Tax Examiner 4 ARESA

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profile Job Location:

Tumwater, WA - USA

profile Monthly Salary: $ 5241 - 7043
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

Description


This opportunity is only open to Department of Revenue employees.

Attention Revenue!
Your Taxpayer Account Administration (TAA) division is excited to announce an opportunity for an Excise Tax Examiner 4 (ETE4).Make a difference join our team!

Taxpayer Account Administration (TAA)
is a division of Revenue that administers many programs including excise tax forest tax fish tax cigarette and other tobacco products taxes local sales tax tax incentives reseller permits and distribution of state and local taxes. Additionally the division is responsible for ensuring compliance with the Uniform Unclaimed Property Act and returning unclaimed property (UCP) to the rightful owners. This is an opportunity to work with supportive teams: we value the open exchange of ideas and information work together to solve problems and continuously seek ways to enhance usability and improve customer service. At our core TAA values above all:
  • Getting work done accurately.
  • Working efficiently.
  • Sharing new ideas.
  • Being kind.

Telework: The duty station is in Tumwater Washington and the successful candidate will need to travel to the office a minimum of one day a month for critical job duties. Details of teleworking considerations will be addressed during the interview process.

Duties


This ETE4 position will perform expert-level support of the ARESA teams duties and tax programs.

Some of the duties of the ARESA ETE4 will include:

  • Act as a resource for the division on rules laws and tax policy as it applies to the tax programs assigned to the ARESA team.
  • Complete first level theory and math review of desk examinations and apportionment and incentive audits.
  • Approve lower-level apportionment audit cases and requests to cancel audits.
  • Work Core ATLAS work items to maintain ability to review accounts and make account adjustments.
  • Perform and resolve complete full scope financial examinations of tax records returns audit reports or assessments to evaluate business activities and accounting records to determine if taxpayers are following applicable tax laws and have correctly reported their tax liability.
  • Oversee procedures and training curriculum for the ARESA Unit.
  • Provide system Specialist support.
  • Serve as an Interdivisional Liaison in the management of tax assessment policies and procedures and standard paragraph language.
  • Provide back-up in some supervisory functions such as assignment of work ATLAS system approvals and meeting facilitation.


Qualifications

An individual applying for this position must demonstrate the following competencies:


Attention to Detail:

  • Monitoring steps within a process for accuracy.

  • Reviewing documents for correctness and appropriate application of law.

Familiarity of Procedures:

  • Being aware of current procedures.

  • Locating procedures that are available for a work function to be completed.

  • Ensuring actions follow established procedures.

  • Creating and modifying procedures.

Written Communication:

  • Efficiently compose and tailor professional correspondence to customers.

  • Answering inquiries from customers in writing.

  • Understands Department correspondence guidelines for Plain Talk style of writing.

  • Educating others on written communications.

Verbal Communication:

  • Effectively and tactfully communicating with taxpayers and other employees.

  • Creating and providing presentations or training to others.

  • Be responsive to inquiries in a timely manner.

Providing Feedback

  • Provide individual assistance for other employees.

  • Provide tactful feedback when errors are made.

  • Being willing to have respectful crucial conversations.

Leadership Skills:

  • Provide direction and guidance to others as well as facilitate structure and teamwork.

  • Ability to earn the trust respect and confidence of co-workers and customers through consistent honesty and professionalism in all interactions.

  • Ability to see the bigger picture anticipate challenges and plan for long-term success.

  • Ability to inspire and motivate others to align with a vision or goal.

Interpersonal Skills:

  • Works cooperatively and contributes to group solutions through constructive feedback encourages ideas and provides appropriate suggestions.

  • Getting along well with others.

  • Actively listen. Seek to understand the full message.

  • Self-awareness empathy and the ability to manage emotions effectively.

Customer Service:

  • Delivering less desirable news fielding inquiries and de-escalating upset customers

  • Providing customer service on the phone through calling customers and returning customer inquiries.

  • Answering incoming phone calls from customers you have not worked with before.

Adaptability and Flexibility:

  • Adjusting your work focus based on work inventory.

  • Willing to take on project assignments as they are discovered.

  • Identifies projects and improvements.

  • Adapt to regular interruptions throughout your workday with a positive and welcoming attitude.

  • Volunteer for projects outside your normal functions.

  • Complete assigned projects while balancing other goals.

Information Technology Proficiency:

  • Advanced working knowledge of ATLAS and My DOR.

  • Advanced document skills to compose messages. Using bolding white space bullets and other formatting to ensure the message is clear. Knowledge of track changes hyperlinks and comments.

  • Proficient using technologies such as Microsoft Word Excel and the Internet and/or other Database and word processing programs.

Decision making and applying independent judgment:

  • Ability to methodically research and analyze a subject in order to discover facts come to a conclusion and/or develop a plan of action based on the facts discovered or the conclusion drawn.

  • Applying judgement to determine the most accurate action when multiple potential actions could be taken.

  • Showcasing comfortability in work environments when decisions are treated on a case-by-case basis. Coming prepared to others with potential actions and the pitfalls associated with those actions.

  • Considering steps that may be missing in the procedure and considering all potential consequences of an action.

Information Gathering:

  • Research procedures.

  • Gather information from taxpayers

  • Identify necessary questions to validate reporting.

Understanding of Washington Excise Tax Laws and Rules:

  • Intermediate knowledge of laws rules policies and procedures relative to the Department of Revenue.

  • Ability to utilize court decisions and regulatory advisories applicable to taxpayers.

  • Basic knowledge of the legislative process.

Time Management:

  • Independently managing your time to ensure goals are met.

  • Balancing a large variety of work tasks and following up timely on assigned work.

  • Incorporating interruptions into your day and still completing goals.

  • Fitting in projects in addition to your regular work.

Organization:

  • Keeping organized to ensure deadlines are not missed messages are responded to and projects are completed.

  • Effectively organize multiple assignments sometimes of a complex nature or involving competing priorities to produce work products that are accurate thorough and timely.

Self-Management:

  • Motivating yourself to complete your goals.

  • Ability to effectively handle highly stressful or adverse situations making good decisions working calmly and accurately and helping to calm others.

  • Take ownership of your learning and continued knowledge.

Training/Presentation:

  • Utilizes verbal communication skills in presentations and training.

  • Development and Continual Learning.

  • Actively works to continuously improve job effectiveness and efficiency; accepts personal responsibility to develop talents and knowledge.

Demonstration of consistently using the following competencies at an advanced level:
  • Understands state tax structure tax administration program planning and scheduling.



Preference may be granted to those who possess:
  • One year as an Excise Tax Examiner 3 OR

  • Two years of Department of Revenue experience at the senior or lead level in accounting auditing compliance or tax administration provided 12 semester (18 quarter) hours of accounting coursework has been completed OR

  • Three years of non-Department of Revenue experience at the senior or lead level in accounting compliance auditing or tax administration provided 12 semester (18 quarter) hours of accounting coursework has been completed.



To be considered
  • Please complete/update your application in detail.
  • Please attach a letter of interest describing your specific qualifications for this position.
* Note - Failure to follow the application instructions or attach the required documents may result in your disqualification.

To take advantage of Veterans preferenceplease attach your DD-214 member 4 long form or your black out your social security number and date of birth prior to attaching.




Questions



Hello my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran I understand the difficulty finding an enjoyable career with a work-life balance. At Revenue we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team ator give me a call .

Supplemental Information

The Human Resource Division may use referrals from this recruitment to help fill future similar vacancies for up to six months.

This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).

The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful inclusive culture for people with disabilities as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process please call the Human Resources Office at . Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-.
DescriptionThis opportunity is only open to Department of Revenue employees.Attention Revenue!Your Taxpayer Account Administration (TAA) division is excited to announce an opportunity for an Excise Tax Examiner 4 (ETE4).Make a difference join our team!Taxpayer Account Administration (TAA)is a divisi...
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