Product Specialist

Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartners mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team youll be at the forefront of the ongoing transformation of Gartners sales force which delivers approximately $4.9B in annual revenue and is working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5000 associates who sell to every major function industry and market sector around the world.

About this role:

The Product Specialist is a part of the Sales Marketing Technologies and Reporting team in GSSO. This team focuses on leveraging technologies to improve sales productivity and the overall seller experience. The candidate will join the Client Presentation Generator team. This team creates compelling presentations for 5000 associates using an automation tool that shapes the path to reinforce best practices that progress opportunities faster resulting in higher retention and growth rates.

What you will do:

• The Product Specialist will work alongside our sales product owner and technical teams to launch and continuously improve our automated client facing documents leading to higher retention and growth rates

• Help write requirement with the use of Jira software day in and day out

• Capturing feature request for backlog prioritization

• Partner with Product Manager to create / update technical requirements

• Increase velocity of India based development team through local requirement clarification

• Support timely launch communication creation leveraging best practice templates

• Reduce Product Manager time spent on support through enabling Tech Support channels and increasing availability and usability of self-service options

• Lead project management efforts by through establishing milestones and timelines with task owners monitor progress to ensure on time delivery provide periodic updates to stakeholders on progress and red flags

• Managing inbox enquiries on product from users and stakeholders

• Support ad hoc analytical projects

Who you will need:

• 0-3 years of relevant experience

• Bachelors Degree from an institute of repute

• Solid examples of having used interpersonal and communication skills to work collaboratively with a variety of stakeholders

• Strong project management skills with ability to meet tight deadlines and prioritize workloads

• Proficient in MS Office suite including Excel and PowerPoint and can clearly present and articulate ideas through presentations

• Technical background knowledge of JIRA writing and specifications knowledge of overall scrum (different stages) prioritization of stages

• Strong with Content (releases bi-weekly updates send out email to sales leadership)

• Knowledge of preparing product Guides (what sales use to understand our products)

• Ability to work with resources from different organizations

• Ability to synthesize ideas into simple concise statements and core messages

What you will get:

• Competitive salary generous paid time off policy charity match program Group Medical Insurance Parental Leave Employee Assistance Program (EAP) and more!

• Collaborative team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

#GSSO #LI-SJ1

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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