Night Duty Manager
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Fraser Suites Abuja - Nigeria
Salary:Competitive
Frasers Hospitality is looking for a Night Duty Manager to join the team at Fraser Suites Abuja. As Night Duty Manager you willrepresent the Management during the night shift. The Night Manager also assists the Front Office Manager in all aspects of the department including but not limited to operations planning budgeting staffing and payroll in accordance with hotel policies and procedures. The Night Manager provides leadership and support to all members of the Front Office and enforces the Hotels Standards of Excellence in all areas supervised.
What you will be doing as Night Duty Manager:
- Manage and monitor Front Office employees to ensure adherence to standards and guidelines.
- Oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
- Conduct briefings for all staff during the night shift.
- Inform overnight staff of nightly activities group and VIP arrivals special requests and repeat guests.
- Act as manager on duty in the absence of the Front Office Manager handling complaints problem-solving and special requests.
- Ensure a professional and high-quality service-oriented environment at all times.
- Monitor and develop team member performance including supervision scheduling training and evaluations.
- Ensure the accurate completion of the daily night audit and oversee the preparation of daily summary reports.
- Assist the Front Office Manager in implementing and enforcing financial controls operating expenses scheduling and purchasing.
- Work closely with the Housekeeping Department to improve guest services and foster cross-departmental communication.
What were looking for:
You have proven experience in a similar role with excellent communication skills. You are an enthusiastic individual with a passion for customer experience. You will enjoy working as part of an amazing team who all share the same passion to create memories that our guests will remember.
Who are Frasers Hospitality
Conceived with the lifestyle preferences of todays discerningtravelersin mind Frasers Hospitality has three award-winning branded serviced residences offerings theGold-Standard Fraser SuitesFraser PlaceandFraser Residenceas well asModena by Fraser a second-tier brand targeted at the road warrior andCapri by Fraser a design-led hotel residence aimed at the Millennial businesstraveler.
With 80% of our residents from Fortune 500 and Forbes-listed companies Frasers intrinsic understanding of the importance of excellence in service and innovation in meeting the evolving needs of corporatetravelersis reflective in the number of prestigious accolades garnered over the years.
In addition to competitive rates of pay we also offer a range of great benefits.
Interested Click Apply Now
Frasers Hospitality Malmaison & Hotel Du Vin arean equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion/belief sexual orientation or age.
About You
Benefits
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Inventory Control
- Hospitality Experience
- Dayforce
- Lean Six Sigma
- Management Experience
- Facilities Management
- Warehouse Experience
- Supervising Experience
- Restaurant Management
- Commercial Cleaning
About Company
Travel the way you deserve to when you stay at Frasers Hospitality's award-winning worldwide selection of serviced apartments and hotel residences.
