Source to Pay – Assistant Manager – English – Hybrid Bucharest

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role of Source to Pay Assistant Manager English Hybrid Bucharest
Ensure the delivery and execution of Accounts Payable (AP) services of the Financial Shared Services Organization. Facilitate and manage communication and issue resolution between our external vendors as well as internal customers.
Responsibilities
Lead an AP team running various activities related to PO management issue resolution and/or invoice processing invoice issue and hold resolution AP related reconciliation.
Build an effective team by creating an inspiring team environment with an open communication culture.
Establish team priorities behaviors and deliverables.
Supervise and monitor team performance and report on metrics.
Provide regular feedback and performance evaluation to the team members.
Set clear expectations and KPIs towards team members.
Support the team members with development plans and career mentoring.
Develop good working relationships and structured operating rhythms with sourcing and business finance partners.
Act as primary point of contact for country/regional business controllers sourcing partners and buyers for complex issues.
Drive migrations process stabilizations and improvements with manager/PM support.
KPI/SLA Reporting - Monthly / Weekly / Daily and Dashboard preparation.
Actively manage the business continuity plans for the process.
Ability to meet outlined and expected standards of timeliness and accuracy in completion of work through prioritization of team tasks.
Continuous coaching and developing Team Members: hire assess and document performance.
Support team priorities and initiatives and effectively manage workload.
Team management & negotiation skills. Must have a Problem-solving attitude.
Lookout for automation opportunities to bring efficiency analytical mindset to identify QPA/RPA/GEN AI opportunities and driving Value Share projects.
Confirm that proper escalation procedures are followed according to established business practices.
Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership.
Daily work-allocation & Day-end status reporting to all stakeholders.
Deliver the required data for audit purposes.
Drive continuous improvement in key operational metrics through Six Sigma methodologies.
Participate in governance meetings at country / region level; Actively work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards.
Completing the accounting process controls established through the internal policies.
Ensure Key Metrics are met and service is delivered to end users as expected.
Daily Quality check of volume processed by team.
Conducting 1-0-1 for all team members as per procedure.
Updating 360 dashboard daily.
Manages the team for the creation update and review exercises of the standard operating procedures to ensure approval as per the expected deadlines.
Monitors and follow-up the training plans for the team members; completion on time and highlight potential risks for delays. Ensures the back up and cross training structures in the team.

Qualifications
Minimum qualifications

Full professional knowledge of English min. C1
Bachelors degree or equivalent experience. Should be Analytically & Academically sound
Prior work experience
Excellent Leadership skills. People Leader experience
Demonstrated experience in resource management team performance management recruitment and training
Proficient in using the MS Office package especially with MS Excel PowerPoint Outlook
Excellent communication & presentation skills
Relevant OTC domain experience

Preferred qualifications
Exposure to Six Sigma training preferred
Prior experience of generating reports from SAP would be an added advantage
Candidates with prior voice experience preferred
Experience with international process transition would be added advantage
Experience in creating implementing & driving Structured Action Plans

Why join Genpact

• Be a transformation leader Work at the cutting edge of AI automation and digital innovation
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
• Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.