Technical Sales Engineer with German & English

As part of your mission you will be responsible for supporting international clients in choosing their technical solutions and coordinating first-level technical assistance for API solutions particularly by assisting clients partners and IT service providers during the implementation phase as well as in case of technical issues.
A true coordinator you manage internal and external stakeholders manage the progress and execution of action plans and project deliverables from end to end and provide support after the golive.

PreSales Support

• Analyze customer needs and formalize requirements
• Define the appropriate solution
• Support the setup of the contract
• Responsible for the technical solution proposal and its implementation

Solution / Offer Design

• Define the solution adapted to the complex needs of our clients

Testing Phase Support

• Assist the client in defining the test plan and test campaigns
• Provide support during testing

Implementation

• Define the implementation model and coordinate the technical team
• Deploy the technical solution

PostGoLive Support

• Manage incidents and provide aftersales technical support

Qualifications :

Skills:

• Strong knowledge of IT technical environments (web services API SOAP/XML REST/JSON)
• Strong knowledge of web service testing tools (Postman SoapUI etc.)
• Experience with AWS (Amazon Web Services) is a plus
• Experience in credit management (solvency checks information and debt collection credit insurance factoring) is an asset
• Rigorous analytical autonomous organised with strong synthesis and analytical skills
• Strong interpersonal skills allowing you to interact with internal and external customers
• Ability to work in an international context with international clients within multicultural teams
• Fluent in German and English

Languages:

• Fluent in English (CEFR Level C1)
• Professional in German (CEFR Level C1)

IT:

• Computer and internet affinity and good technical understanding
• Ease regarding the work with varying software applications and systems different from product to product
• Professional Microsoft Office skills esp. MS Excel and MS Word

Education:

•  Masters degree (BAC5 / Engineering school or equivalent)

Experience:

• Graduated or first practical experiences on the job in a comparable role
• Experience in credit insurance information/collection/banking business is a plus
• Significant experience (5 years) in managing connected solutions (API) with direct customer interaction

Additional Information :

Whats in it for you:

• The company will provide continuous support and guidance throughout your work;
• Hybrid work model;

Remote Work :

No

Employment Type :

Full-time