IT ERP Developer

About the Job:

The IT ERP Developer role is responsible for helping transition client 3 party ERP data models and maintaining business-critical data processing and business intelligence operations on an ongoing basis. This position requires proficiency in implementing and troubleshooting programming changes and modifications within Infors CloudSuite ERP. The position requires a professional with strong expertise in Infor Syteline and EQ Development and SQL stored procedures. A meticulous and deadline-oriented approach is vital providing quality assurance in programming tasks integration efforts and testing. Effective communication skills especially in interactions with other departments play a crucial role in this position.

Information Technology (IT) is responsible for the full lifecycle of infrastructure and technology solutions supporting client. IT is required to support end-user functions desktop and laptop platforms voice mobility as well as custom software solutions server and network infrastructure. The IT departments commitment is to maintain a robust highly available and cost-effective platform that allows the business to be agile in response to market opportunities.

Essential Duties and Responsibilities:

• Design enhance implement analyze troubleshoot and maintain Infor Syteline and CPQ/EQ customizations and development.
• Maintain monitor and troubleshoot the Infor CloudSuite Syteline Industrial (ERP) and EQ/CPQ platforms including audit logs and all uplifts.
• Support Infor OS ION Data Lake IDM Factory Track and other Infor services.
• Engage in integrations development to provide custom integration solutions.
• Assist with supporting and managing third-party integrations.
• Provide quality assurance in programming tasks.
• Document all programming tasks and procedures.
• Collaborate with cross-functional teams and consult with business stakeholders.
• Utilize Infor Mongoose to develop and maintain form scripts assemblies and stored procedures.
• Support and modify existing SQL databases and legacy applications written .
• Confer with team to resolve conflicts prioritize needs develop content criteria choose solutions and share knowledge.

Strategic Planning And Analysis

• Help plan and implement the cleaning and migration of critical data between data models using ETL best practices.
• Gather and document requirements for extensions to ERP data models based on business needs.
• Collaborate with the IT Director and application business owners to support existing applications and to design and implement new solutions to meet changing business needs.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Maintain an understanding of the latest application and programming practices through education study and participation in conferences workshops and groups.

Customer Relations

• Ability to form strong effective partnerships with senior leaders and functional leads to understand their business requirements and translate into project plans and create successful outcome.
• Ability to discuss project timelines project priorities and trade-offs relating to project schedules with senior leaders and lead discussions to effectively resolve these important items.
• Participate in meetings to coordinate service requirements installations and project milestones as required to achieve client expectations.
• Ability to work effectively in a team environment as a positive team player.
• Perform work with quality efficiency and safety

Training

• Promote clients Mission and Vision Statements.
• Continuously promotes compliance with company policies and procedures

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

Competencies:

• COMMUNICATION AND LEADERSHIP - Interpersonal and communication skills that allow this employee to effectively communicate with team members business partners. This person should be able to lead discussions to understand project direction customer requirements discuss trade-offs and solution approaches and have discussions to come to agreements on the priority of the projects in the portfolio. This person should also be able to communicate with external vendors and manage vendor relationships possess excellent written and verbal communication skills especially when communicating with business departments. Effectively communicate within potentially stressful and/or emotional situations

• PROBLEM SOLVING AND DECISION-MAKING SKILLS Strong troubleshooting/problem solving/resolution skills and demonstrated resourcefulness. Need demonstrated experience in resolving prioritization and development conflicts with a calm and win-win attitude.
• CUSTOMER SERVICE Manages difficult or emotional customer situations well; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• TEAMWORK Dedicated team player. Strong collaboration skills ability to work effectively in a team environment as a positive team player and provide superior customer support.
• ORGANIZATION SKILLS - Organization skills attention to details and the ability to prioritize in a changing environment.
• LANGUAGE SKILLS - Ability to read and interpret documents written in English such as procedures work instructions and timesheets. Ability to effectively communicate with customers and coworkers.
• MATHEMATICAL SKILLS - Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.
• REASONING ABILITY - Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• OTHER DUTIES:
• Documentation skills for programming tasks and procedures.
• Exhibit a deadline and detail-oriented approach with strong analytical skills.
• Ability to collaborate with cross-functional teams.
• . Able to build good relationships with and relate well to end users.
• Extensive experience performing root cause analysis.
• Basic understanding of project management principles.
• Ability to thrive in a fast-paced environment.
• Able to solve complex problems.
• Ability to maintain confidentiality of sensitive information.
• Able to develop ideas and processes and clearly express them.
• Ability to work under pressure of deadlines of short-term objectives while not losing sight of long-term goals.

EDUCATION and/or EXPERIENCE:

• Bachelors degree in computer science Information Technology or related field (or Equivalent work experience).

• Minimum of 5-7 years of proven experience as an Infor ERP developer in a structured environment.
• Proven experience with expertise in Mongoose SQL Python C# and/or Visual Basic.
• In-depth knowledge of Infor Syteline and CPQ/EQ.
• Strong proficiency in writing/modifying SQL stored procedures views and database management.
• Familiarity with API documentation and software design documentation.
• Familiarity and experience working with Windows Server IIS and MSSQL server.
• Familiarity with applications such as JIRA Confluence and Git and Visual Studio.
• Proficient in testing methodologies.