Inside Optimization Specialist Customer Service (Med-Tech) EAST

Join the IQVIA team where diversity and inclusion thrive in a workplace committed to improving patients lives. We recognize that our employees are crucial to our missions success and have been acknowledged as a fantastic workplace. At IQVIA we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative individuals who are ready to propel their careers forward and contribute to driving performance.

As a global leader in commercial solutions IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals medical devices and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers physicians and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us.

The Inside Optimization Representative will educate and inform end-users of safe and effective use of products across multiple portfolios. Provide professional clinical support to customers in a hospital/operating room environment calling on physicians nurses and other non-clinical providers through education and training. You will quickly become an extension and work collaboratively with our clients field sales organization. This role requires collaboration with sales teams to build clinical credibility and peer rapport with customers. Pivotal to your success will be your ability to develop effective working relationships with the customers in your territory with whom youll interact on a regular basis. This role will also be responsible for providing analytics as well deploying resources to non-clinical stakeholders. Your primary focus will be in-servicing education and analytics.

Qualifications/Experience

• 4-year degree from an accredited college or university preferred

• Minimum of 1-2 years experience in MedTech Pharmaceutical Sales or B2B Sales preferred

• Ability to manage an assigned territory

• Exceptional verbal and written communication skills action oriented driven for results adaptability

• Ability to apply technical/scientific knowledge

• Must set high goals and standards of performance be a self-starter be able to work independently

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team

• Strong MS Office Word Excel skills

Competencies

Ability to promote the clients Medtech teams culture through positive ongoing customer relationships

This position also requires the ability to develop strong relationships with customers both clinical and non-clinical and within the clients Medtech team

Must have the ability to work both as a partner with sales representative and autonomously as needed

The ability to display decisiveness and an understanding of business acumen in clinical situations is required

Must be highly organized and possess strong communication skills

Employee performance will be compared with other Optimization Specialists; feedback provided accordingly

This position is bonus eligible and the employees ability to meet the above requirements has a direct impact on this compensation

#LI-CES

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role is $30-33 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.