Customer Success Manager
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
- Application Deadline: Dec. 31 2025
- Halmstad
- On-site
Job Description
As a Customer Success Manager you will be the trusted advisor for our clients post-sale. You will lead onboarding training and ongoing support to ensure smooth implementation and maximum value from our solutions. Your mission is to build strong relationships reduce churn and foster customer loyalty
Responsibilities:
- Manage customer onboarding and implementation processes
- Coordinate with internal teams for delivery and installation
- Provide training and weekly follow-ups to ensure adoption
- Monitor customer health and act proactively to prevent churn
- Advocate for customers internally and provide insights to the Product Team
- Identify upsell opportunities and promote product value
- Review complaints and continuously improve customer experience
Required Experience:
Manager
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
About the company Gordion AB is an IT company founded in 1990 with a focus on self-service solutions. Over the years, it has developed a product portfolio with services for several business areas. Gordion is an innovative, flexible company that specializes in payment solutions for unm ... View more
