The Hilton Orlando a vibrant resort hotel in the heart of Orlandos International Drive is searching for a passionate Executive Steward to join their team! This 1400 room property offers six dining outlets and seamlessly blends extensive leisure offerings with world class business amenities over 250000 square feet of event space and more than 20 break out rooms and connected to the South side of the Orlando Orange County Convention Center by a covered walkway!
Shift Pattern: Must have full availability
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As an Executive Steward you would be responsible for managing and directing stewarding operations to ensure designated food and beverage outlets have necessary supplies and equipment in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you will be responsible for performing the following tasks to the highest standards:
- Manage all stewarding operations to include but not limited to inventory management maintenance of sanitation and cleanliness standards systems management budget and forecasting health inspections safety initiatives report generation department management meeting participation and facilitation implementation of policies and procedures cost controls and overall profitability
- Lead staff in daily coordination and distribution of big four items: china glassware linen and silver
- Oversee equipment storage and distribution according to established standards
- Monitor and develop team member performance to include but not limited to providing supervision and professional development scheduling conducting counselling and evaluations and delivering recognition and reward
- Recruit interview and train team members
- Ensure compliance with health safety sanitation and alcohol awareness standards and prepare for health inspections
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans