REF88148C Senior Associate Collections I US Shift I Pune
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for results-driven Collections professional with 24 years of experience in managing customer accounts reducing delinquency and improving cash flow. Skilled in negotiating payment arrangements resolving disputes and maintaining positive customer relationships while meeting collection targets. Adept at working with aging reports adhering to compliance standards and collaborating with internal teams to ensure timely recovery. Candidate should be comfortable working in US Shift- 6:30 pm/7:30 pm- 3:30 am/4:30 am. Should be open to relocate within transport boundary
Key Responsibilities:
1. Monitor and manage assigned customer accounts to ensure timely payment.
2. Contact customers via phone email or other communication channels to follow up on overdue invoices.
3. Investigate and resolve billing discrepancies short payments and disputes.
4. Analyze aging reports and prioritize collection efforts based on risk and value.
5. Maintain accurate records of collection activities and customer interactions in the system.
6. Collaborate with Sales Finance and Customer Service teams to resolve issues impacting payment.
7. Prepare and present collection status reports to management.
8. Recommend accounts for escalation legal action or write-off when necessary.
9. Ensure compliance with company policies and applicable regulations.
Skills Required:
1. 2-4 years of experience in collections accounts receivable or credit analysis.
2. Strong analytical and problem-solving skills.
3. Excellent communication and negotiation abilities.
4. Proficiency in MS Excel and ERP systems (SAP Oracle High radius etc.).
5. Ability to work independently and manage multiple priorities.
6. ERP: SAP Oracle Workday getpaid sidetrade high radius
Qualifications :
Finance graduate/ Postgraduate
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Intelligence
- Category Management
- Drawing
- Electrical Controls
- Academics
- Graphics Design
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
