Staff Program Engineer

Anchorage, AK - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

This position if eligible for remote work in Alaska only.

GCIs Staff Program Engineerwill be responsible for overseeing and coordinating engineering projects from conception to completion. Manage technical aspects of programs ensuring alignment with business goals and collaborate with cross-functional teams to deliver high-quality results on time and within budget. Serve as a technical leader and consultant in areas of expertise.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Program Planning and Strategy

Provide technical leadership ensuring alignment and oversight for assigned programs driving innovative and high-quality solutions which are in line with strategic goals and long-range technical plans.
Develop and manage program plans including scope schedule budget and resource allocationsensuring financial & service quality monitoring controls are in place.
Define technical program objectives and success criteria in alignment with organizational goals and long-range plans company culture and mission.
Specify architectural standards implementation requirements ongoing support needs and lifecycle management planning framework.
Identify and mitigate program risks and issues.
Optimize resource utilization to achieve program goals within budget constraints.
Monitor and report on program technical execution & quality performance.
Follow IEEE/Industry regulations codes & standards working at industry leading levels and following engineering discipline practices.
Ensure compliance with company policies procedures legal regulations and auditing.

Project Planning & Execution Support

Support multiple technology projects from initiation to completion to operations hand-off as a support and escalation resource.
Lead project engineers through major multifaceted projects that span multiple departments and disciplines.
Monitor project activities and provide strategic technical guidance and alignment within a specific program as well as across the enterprise.
Develop and validate engineering estimates project plans and execution strategies.
Coordinate with project managers to ensure project milestones and deliverables are met.
Monitor project performance ensuring adherence to timelines and quality standards.
Provide post-implementation operational support for projects ensuring efforts align with business line services and strategic objectives.
Lead and mentor project teams providing guidance and support as needed.
Foster a collaborative environment to enhance team performance and productivity.
Manage resource allocation establish architectural standards and ensure teams have the necessary tools and support.

Stakeholder Management

Act as the primary liaison with technical strategy program management project engineering and project management teams providing guidance and alignment across complex company initiatives.
Serve as the primary point of contact for stakeholders and executive leadership.
Facilitate meetings and workshops to drive program objectives and decision-making.
Prepare and present regular program status reports and key issue updates to senior management and stakeholders.

Continuous Improvement

Promote a culture of continuous improvement and operational excellence within the engineering team.
Adhere to best practices and design standards when coordinating with other programs and projects to identify and implement efficiencies that extend beyond the scope of a single program.
Evaluate program performance and implement process improvements.
Identify and address dependencies and risks that may impact program success.
Promote best practices and lessons learned across projects and teams.
Drive innovation and efficiency in technology solutions and project execution across multiple teams departments and companywide.
Ensure team takes full advantage of advances in technologies used by the company and across the industry to improve and add new services for our customers.
- Ability to remain current within the industry standards and best practices.
- Ability to influence without authority and guide a team towards common goals by demonstrating strong leadership skills building trust and maximizing relationships across the company.
- Ability to professionally mediate conflicts and foster technical alignment.
- Excellent communication and interpersonal skills with the ability to patiently and accurately articulate information to internal and external audiences professionally handle inquiries and complaints and communicate effectively with the team.
- Ability to convey technical information in presentation/training format to a range of technical and non-technical audiences at all levels of the company.
- Strong analytical problem-solving and troubleshooting skills with the ability to reconcile divergent demands and prioritize individual workload.
- Strong critical thinking and decision-making skills with the ability to use sound logical judgment based on data research analysis and experience to choose an appropriate course of action.
- Strong strategic planning and implementation skills with the ability to set measurable and achievable goals and objectives for the team.
- Adept at developing documenting and executing technical plans and activities that have a broad organizational impact.
- Demonstrated ability to define deliver and support strategic plans for aligning organizational technical strategies and long-range planning.
- Ability to prioritize and successfully execute multiple projects under time constraints in an environment with changing priorities goals and competing deadlines.
- Demonstrated ability to professionally mediate conflicts recommend and implement solutions and foster technical alignment.
- Excellent professional and technical knowledge of the telecommunications industry.

COMPETENCIES:

ACCOUNTABILITY- Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
oAbility to remain current within the industry standards and best practices.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
oAbility to influence without authority and guide a team towards common goals by demonstrating strong leadership skills building trust and maximizing relationships across the company.
oAbility to professionally mediate conflicts and foster technical alignment.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
oExcellent communication and interpersonal skills with the ability to patiently and accurately articulate information to internal and external audiences professionally handle inquiries and complaints and communicate effectively with the team.
oAbility to convey technical information in presentation/training format to a range of technical and non-technical audiences at all levels of the company.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
RESULTS - Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
oStrong analytical problem-solving and troubleshooting skills with the ability to reconcile divergent demands and prioritize individual workload.
oStrong critical thinking and decision-making skills with the ability to use sound logical judgment based on data research analysis and experience to choose an appropriate course of action.
oStrong strategic planning and implementation skills with the ability to set measurable and achievable goals and objectives for the team.
oAdept at developing documenting and executing technical plans and activities that have a broad organizational impact.
oDemonstrated ability to define deliver and support strategic plans for aligning organizational technical strategies and long-range planning.
oAbility to prioritize and successfully execute multiple projects under time constraints in an environment with changing priorities goals and competing deadlines.
oDemonstrated ability to professionally mediate conflicts recommend and implement solutions and foster technical alignment.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel PowerPoint SharePoint Visio) to complete job duties effectively.
oExcellent professional and technical knowledge of the telecommunications industry.

Additional Job Requirements:

This is an advanced level position within the discipline functioning in a lead role as a subject matter expert (SME). Demonstrates advanced knowledge and proficiency in all areas of responsibility. Performs highly complex and unique tasks and job duties receiving minimal to no instruction on routine work and new assignments. Works under minimal supervision with wide latitude for independent judgment. Provides mentorship and functional leadership to junior staff.

Fully own the mission goals operations and results of the respective technical responsibility is non-delegable.
Provide strong technical leadership across the enterprise including generating enthusiasm and shared commitment.
Develop and execute complex technical plans with significant organizational impact across multiple departments and disciplines.
Validate architectural standards and technology roadmaps to ensure alignment with program objectives and timelines.
Proactively identify and implement corrective actions to address performance issues and ensure program goals are achieved.

Additional Competencies:

Demonstrated expert level technical knowledge of the telecommunications industry.
Working knowledge of multiple engineering disciplines.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

High School diploma or equivalent.
Bachelors degree in Engineering Mathematics Physics Computer Science Project Management Business IT/IS or related discipline. *
Minimum of twelve (12) years of progressive professional engineering experience. *

Preferred:

Masters degree in Engineering.
Experience with Project Management and/or Construction Management.
Broad experience in the telecommunications industry within any of the following fields: Broadband Internet ISP Infrastructure Urban & Rural Fiber Optic Networks Mobile & Fixed Wireless Microwave & Satellite Communications Capacity Planning Lifecycle Management Information Technology & Security.
Other relevant telecom industry or job specific certifications: Project Management Professional (PMP) Program Management Professional (PgMP) Agile or Scrum certifications.

DRIVING REQUIREMENTS:

This position may require access to reliable transportation for occasional travel between retail store locations offices worksites or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

GCI headquarters are based in Anchorage with project work occurring throughout the state of Alaska as well as locations in Oregon and Washington state.
Must be willing to travel up to 25% of the time to include rural locations off the road system.
Work is primarily sedentary requiring daily routine computer usage.
Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends holidays before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such you will be requested to provide emergency after hours contact numbers to include your home and cell phone numbers if you have those services.

Culture Engagement and Connection:At GCI we foster an environment where the unique perspectives of our employees customers and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce ensuring equal opportunities for every Trailblazer.

EEO:GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race color religion national origin age sex sexual orientation gender identity marital status mental or physical disability veteran status or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Required Experience:

Staff IC

DescriptionThis position if eligible for remote work in Alaska only.GCIs Staff Program Engineerwill be responsible for overseeing and coordinating engineering projects from conception to completion. Manage technical aspects of programs ensuring alignment with business goals and collaborate with cros...

Description

This position if eligible for remote work in Alaska only.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Program Planning and Strategy

Provide technical leadership ensuring alignment and oversight for assigned programs driving innovative and high-quality solutions which are in line with strategic goals and long-range technical plans.
Develop and manage program plans including scope schedule budget and resource allocationsensuring financial & service quality monitoring controls are in place.
Define technical program objectives and success criteria in alignment with organizational goals and long-range plans company culture and mission.
Specify architectural standards implementation requirements ongoing support needs and lifecycle management planning framework.
Identify and mitigate program risks and issues.
Optimize resource utilization to achieve program goals within budget constraints.
Monitor and report on program technical execution & quality performance.
Follow IEEE/Industry regulations codes & standards working at industry leading levels and following engineering discipline practices.
Ensure compliance with company policies procedures legal regulations and auditing.

Project Planning & Execution Support

Support multiple technology projects from initiation to completion to operations hand-off as a support and escalation resource.
Lead project engineers through major multifaceted projects that span multiple departments and disciplines.
Monitor project activities and provide strategic technical guidance and alignment within a specific program as well as across the enterprise.
Develop and validate engineering estimates project plans and execution strategies.
Coordinate with project managers to ensure project milestones and deliverables are met.
Monitor project performance ensuring adherence to timelines and quality standards.
Provide post-implementation operational support for projects ensuring efforts align with business line services and strategic objectives.
Lead and mentor project teams providing guidance and support as needed.
Foster a collaborative environment to enhance team performance and productivity.
Manage resource allocation establish architectural standards and ensure teams have the necessary tools and support.

Stakeholder Management

Act as the primary liaison with technical strategy program management project engineering and project management teams providing guidance and alignment across complex company initiatives.
Serve as the primary point of contact for stakeholders and executive leadership.
Facilitate meetings and workshops to drive program objectives and decision-making.
Prepare and present regular program status reports and key issue updates to senior management and stakeholders.

Continuous Improvement

Promote a culture of continuous improvement and operational excellence within the engineering team.
Adhere to best practices and design standards when coordinating with other programs and projects to identify and implement efficiencies that extend beyond the scope of a single program.
Evaluate program performance and implement process improvements.
Identify and address dependencies and risks that may impact program success.
Promote best practices and lessons learned across projects and teams.
Drive innovation and efficiency in technology solutions and project execution across multiple teams departments and companywide.
Ensure team takes full advantage of advances in technologies used by the company and across the industry to improve and add new services for our customers.
- Ability to remain current within the industry standards and best practices.
- Ability to influence without authority and guide a team towards common goals by demonstrating strong leadership skills building trust and maximizing relationships across the company.
- Ability to professionally mediate conflicts and foster technical alignment.
- Excellent communication and interpersonal skills with the ability to patiently and accurately articulate information to internal and external audiences professionally handle inquiries and complaints and communicate effectively with the team.
- Ability to convey technical information in presentation/training format to a range of technical and non-technical audiences at all levels of the company.
- Strong analytical problem-solving and troubleshooting skills with the ability to reconcile divergent demands and prioritize individual workload.
- Strong critical thinking and decision-making skills with the ability to use sound logical judgment based on data research analysis and experience to choose an appropriate course of action.
- Strong strategic planning and implementation skills with the ability to set measurable and achievable goals and objectives for the team.
- Adept at developing documenting and executing technical plans and activities that have a broad organizational impact.
- Demonstrated ability to define deliver and support strategic plans for aligning organizational technical strategies and long-range planning.
- Ability to prioritize and successfully execute multiple projects under time constraints in an environment with changing priorities goals and competing deadlines.
- Demonstrated ability to professionally mediate conflicts recommend and implement solutions and foster technical alignment.
- Excellent professional and technical knowledge of the telecommunications industry.

COMPETENCIES:

Additional Job Requirements:

Fully own the mission goals operations and results of the respective technical responsibility is non-delegable.
Provide strong technical leadership across the enterprise including generating enthusiasm and shared commitment.
Develop and execute complex technical plans with significant organizational impact across multiple departments and disciplines.
Validate architectural standards and technology roadmaps to ensure alignment with program objectives and timelines.
Proactively identify and implement corrective actions to address performance issues and ensure program goals are achieved.

Additional Competencies:

Demonstrated expert level technical knowledge of the telecommunications industry.
Working knowledge of multiple engineering disciplines.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

High School diploma or equivalent.
Bachelors degree in Engineering Mathematics Physics Computer Science Project Management Business IT/IS or related discipline. *
Minimum of twelve (12) years of progressive professional engineering experience. *

Preferred:

Masters degree in Engineering.
Experience with Project Management and/or Construction Management.
Broad experience in the telecommunications industry within any of the following fields: Broadband Internet ISP Infrastructure Urban & Rural Fiber Optic Networks Mobile & Fixed Wireless Microwave & Satellite Communications Capacity Planning Lifecycle Management Information Technology & Security.
Other relevant telecom industry or job specific certifications: Project Management Professional (PMP) Program Management Professional (PgMP) Agile or Scrum certifications.

DRIVING REQUIREMENTS:

This position may require access to reliable transportation for occasional travel between retail store locations offices worksites or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

GCI headquarters are based in Anchorage with project work occurring throughout the state of Alaska as well as locations in Oregon and Washington state.
Must be willing to travel up to 25% of the time to include rural locations off the road system.
Work is primarily sedentary requiring daily routine computer usage.
Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends holidays before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Required Experience:

Staff IC

Key Skills

Computer Science
Docker
Kubernetes
Python
VMware
C/C++
Go
System Architecture
gRPC
OS Kernels
Perl
Distributed Systems

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About Company

GCI Communication Corp

Headquartered in Alaska with additional locations throughout the U.S., GCI has worked for more than 40 years to deliver communication and technology services to some of the most remote communities and in some of the most challenging conditions in North America. GCI is a pioneer in its ... View more

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