Financial Crimes Compliance Manager

Position Purpose

The Financial Crimes Compliance (Investigation and Operations) Manager supports First Feds Bank Secrecy Act (BSA) Combating the Financing of Terrorism (CFT)/ Anti-Money Laundering (AML) the Office of Foreign Assets Control (OFAC) USA PATRIOT Act the Bank Protection Act and the Banks fraud compliance programs by managing day-to-day investigations and operations within the Risk and Compliance department. This role oversees the BSA & Fraud team responsible for reviewing alerts conducting investigations preparing case documentation assisting with and preparing Suspicious Activity Report (SAR) filings and Quality Assurance (QA). While the position provides leadership and subject-matter expertise overall program governance regulatory interpretation and strategic decision-making remain the responsibilities of the BSA Officer.

Essential Functions

Investigations & Case Oversight

• Manage and perform investigations related to potential money laundering fraud terrorist financing elder financial exploitation sanctions concerns and other suspicious activity.
• Review complex or escalated cases ensuring thorough analysis of customer activity transaction patterns and supporting documentation.
• Oversee SAR drafting data accuracy and quality before final review by the BSA Officer.
• Maintain well-documented case files that meet internal expectations and regulatory standards.

Team Supervision & Workload Coordination

• Supervise the team of BSA & Fraud Specialists; assign work balance caseloads and ensure timely completion of reviews.
• Provide coaching and training to strengthen investigative techniques documentation quality and regulatory comprehension.
• Support the BSA Officer by providing team updates risk summaries and operational insights.

Operational Compliance Support

• Conduct ongoing reviews of AML system detection parameters to validate model effectiveness in identifying high-risk customers and capturing potential money laundering and fraud activity; recommend adjustments to enhance accuracy and regulatory compliance.
• Ensure investigative processes comply with BSA AML OFAC and related regulatory requirements.
• Identify emerging trends or red flags and communicate them to the BSA Officer for potential policy or system enhancements.
• Assist in maintaining procedures for alert investigations case documentation and SAR workflows.
• Participate in internal and external audits exams and independent testing by gathering documentation and responding to requests for information.
• Oversee the work completed by BSA Specialists including alert to case recommendations SAR recommendations and alert triage.
• Developing and executing a Quality Assurance (QA) program including a scorecard.
• Support processes related to the gathering and maintenance of data throughout the customer lifecycle including Know Your Customer (KYC) Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes including remediation of any data gaps.
• Support the BSA/AML Sanctions and Fraud risk assessments.
• Support the development of key metrics to measure the performance of the financial crimes compliance program.

Cross-Department Collaboration

• Provide guidance to front-line staff and business units on investigative requirements red flags and escalation procedures.
• Work with fraud operations and branch teams to resolve alerts or gather information relevant to investigations.
• Support communication with law enforcement and other financial institutions (e.g. 314(b) requests) upon request and under the direction of the BSA Officer.

Qualifications & Requirements

• Bachelors degree in Finance Criminal Justice Business or related fieldor equivalent banking experience.
• 47 years of experience in BSA/AML investigations or financial crimes compliance.
• Solid understanding of BSA/AML OFAC and related regulatory frameworks.
• Strong analytical investigative and written communication skills.
• Experience supervising or mentoring analysts even in an informal leadership capacity.
• Familiarity with common community-bank AML systems (e.g. Verafin Fiserv Abrigo or similar).

Preferred

• CAMS CFE CFCS or similar certification.
• Prior experience in a community bank or regional bank environment.
• Experience preparing SARs or supporting exam and audit processes.

Physical Requirements:

The work requires the ability to operate office machines and equipment such as personal computers printers copying machines and telephones. The work requires the ability to communicate clearly with customers coworkers and others in person in writing and on telephones. Work activities involve combinations of sitting/standing for extended periods.

Pay Range

• The pay range for this position is $72026.24 - $122444.61
• The typical hiring range for this position is $72026.24 $82650.11

• The incentive plan for this position is the Officer Incentive plan. It is paid out annually with a 10 % target payout.

• Employees will be eligible for our benefits package including medical dental and vision insurance paid time off retirement plans (401k with company match and Employee Stock Ownership Plan) gym membership reimbursement discounts on our banking products and more! Additional information on our benefits package can be viewed at a community Bank we know the power in bringing people together from all walks of life. Our communities are beautiful and strong because of their diversity and its important to us that all of our locations reflect the unique diversity of the places we live and work. We are passionate about hiring the very best talent and welcome applicants from all backgrounds.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  
  

  Qualified applicants will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran

  
  

  First Fed invites all qualifiedinterested applicants to apply for our career opportunities. If you are a person with a disability and need a reasonable accommodation to use our online job search or application tools please email Human Resources via or call . Note: This contact information is reserved solely for job seekers requesting accessibility assistance or accommodation in the application process. Messages left for other purposes may not receive a response.

  
  

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  Required Experience:

  Manager