Jewelry Production Assistant Manager

Jewelry Production Assistant Manager -Secaucus NJ

We are seeking a results-driven innovative and passionate leader to serve in the role of Jewelry Production Assistant Manager for Brilliant Earth within our Operations Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. You will be responsible for overseeing activities at our Brilliant Earth locations as well as our manufacturing partners. As a Jewelry Production Assistant Manager you will be responsible for meeting deadlines accuracy in our systems executing processes and continuously implementing impactful improvements to increase productivity and reduce costs. You will collaborate with external partners manage an internal team and partner with every department within the company.

The ideal person for this role thrives in fast-paced startup environments and has demonstrated an ability to be effective with finite have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve our social as well as business goals. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team click here to check out our recent blog post!

The targeted budget for this position is $80000 - $90000 annually. This compensation budget range may be adjusted at any time at the discretion of the company.

Responsibilities:

• Assist with managing timelines for in house production processes.
• Support internal repair and manufacturing product inventory and production flow and processes with a focus on high quality and meeting customer timelines
• Recruit hire and manage a growing team of bench jewelers polishers setters.
• Support with ensuring the team has the appropriate tools and machinery to meet business objectives.
• Guide day to day team performance empowering the team and facilitating problem-solving.
• Report on team KPIs and identify opportunities to continuously improve upon best practices.
• Focus on process & system automation cost effectiveness quality efficiency and accuracy.
• Assist with leadingthe team to uphold Brilliant Earths high quality product standards and timelines.
• Guide professional development of team including continued training opportunities and education of key metrics.
• Formulate and implement systems policies and procedures; coordinate and allocate tasks and resources to ensure smooth operation of business.

Qualifications:

• 5-7 years experience in jewelry production lifecycle including filing polishing setting & re-polishing to finished product and repair
• Robust knowledge of Excel and inventory tracking systems Diaspark a plus
• Experience leading teams of bench jewelers polishers and setters to achieve KPIs and goals.
• Highly organized with focus on execution problem solving and improving processes
• Excellent time management skills and accountability
• Self-motivated hardworking team player with an ability to work collaboratively
• Written and verbal communication skills including ability to communicate effectively with international partners
• Ability to maintain attention to detail in a fast paced deadline driven environment

What We Offer:

• Career Growth.We want to see you sparkle! Through regular 1-1s with your manager a variety of training opportunities and an annual 360 review process for all employees our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
• Diverse mission-minded team.We were founded to cultivate a more transparent sustainable compassionate & inclusive jewelry industry. Learn more about our impact and team diversityHere!
• Lifestyle Spending Account.At Brilliant Earth were committed to your well-being. Enjoycompany reimbursements for eligible wellness expenses such as gym membershipsmassage counseling and more!
• Continued Education.Company-sponsored learning in leadership professionalskills diversity & inclusion and access to tuition reimbursement for role-specific trainings.
• Employee Discounts.As an employee at Brilliant Earth youll receive a generousdiscount on our jewelry.
• Mental Wellness Perks.We offer access to mental health resources such as self-care appsand seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Giving Back and Volunteer Opportunities. In addition to our giving back programsour teams support local initiatives and spend time together by volunteering.
• Medical Dental and Vision.We offer multiple plans to choose from including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2ndmonth!
• 401k match.We know that saving for the future is important. Thats why we offer agenerous 401k match.
• Paid Time Off.We know its important to recharge and relax.
• Parental Leave.We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance.100% employer-paid.
• Pre-Tax Commuter Benefits.

How to Apply & What to Expect:

EveryoneatBrilliant Earth has a voice we want to hear yours! If you are interested in growing with Brilliant Earth send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

Youll receive an email when weve received yourapplication andcan expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team an on-site interview with our VP Product Operations and a conversation with our SVP Customer Operations.

More About Us

At Brilliant Earth our mission is to cultivate a more transparent sustainable compassionate & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration respect and encouragement is fostered by frequent team events cross-departmental meetings and celebrating our wins big and small. As one of the fastest growing e-commerce jewelers in the world were searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth we celebrate each other our successes the lessons along the way and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex race religion color national origin physical or mental disability genetic information marital status age sexual orientation gender identity military service veteran status or any other status protected by Federal State or local laws. We are committed to complying with all Federal State and local laws providing Equal Employment Opportunities and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process please reach out to us at