Network Engineer

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Network Engineer

Req number:

R6824

Employment type:

Full time

Worksite flexibility:

Remote

Who we are

CAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Network Engineer ready to take us to the next level! If you have experience working with Applications and supporting production issues and project work and are looking for your next career move apply now.

Job Description

We are looking for a Network Engineer to maintenance and upgrade of client applications This position will be full-time and remote.

What Youll Do

Maintenance and Upgrade of client applications
Daily monitoring of processes and performance of applications
Respond to and resolve incidents with applications and systems
Assist with the implementation of software enhancements and system upgrades
Provide technical support for software related issues to business users
Work with Infrastructure teams on database and networking updates which could affect applications
Work with the CISO team to ensure security standards are maintained and addressed
Work closely with client IT employees and team members to ensure systems are properly maintained and business priorities are met
Work with Vendors to troubleshoot and address issues with applications
Use ITIL tools and Processes to conform with the standards of the client for change and incident management
Document existing architecture support procedures and project artifacts
Mentor and support other team members on compliance processes technical procedures and systems
Willing to learn other applications and processes
Apply automation where possible
Engage with application vendors to resolve issues and address user questions/concerns
Communicate effectively with client team members to ensure they are updated on progress and resolve their issues
Create and maintain SOPs for PMS known issues
Coordinate with infrastructure team to ensure backups are performed and validated regularly

What Youll Need

Required:

Bachelors degree or higher in a Computer science or related field
3-6 years experience supporting IT applications preferably in the veterinary care industry
Experience working with Applications and supporting production issues and project work
Experience with desktop tools and applications Proven ability to work with a vendor regarding support issues enhancements and upgrades
Desired Skills: Knowledge of Veterinary care patient management systems such as Avimark Cornerstone Impromed Evetpractice and EZVet.
Familiarity with Microsoft products
Understanding of Cloud systems and Software as a Service
Experience with SQL and database management
Previous Healthcare or Veterinary care experience Familiar with ITIL concepts and tools
Familiar with Waterfall and Agile SDLC methodologies and tools Outstanding organizational skills Good analytical skills Strong written and verbal communication skills Well organized with the ability to manage multiple priorities Solid interpersonal skills ability to work on a teams Ability to drive work to completion and escalate when necessary

Physical Demands

Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.
Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employment selection process please direct your inquiries to or (888).

Required Experience:

Network EngineerReq number:R6824Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power the possible fo...

Network Engineer

Req number:

R6824

Employment type:

Full time

Worksite flexibility:

Remote

Who we are

Job Summary

Job Description

We are looking for a Network Engineer to maintenance and upgrade of client applications This position will be full-time and remote.

What Youll Do

Maintenance and Upgrade of client applications
Daily monitoring of processes and performance of applications
Respond to and resolve incidents with applications and systems
Assist with the implementation of software enhancements and system upgrades
Provide technical support for software related issues to business users
Work with Infrastructure teams on database and networking updates which could affect applications
Work with the CISO team to ensure security standards are maintained and addressed
Work closely with client IT employees and team members to ensure systems are properly maintained and business priorities are met
Work with Vendors to troubleshoot and address issues with applications
Use ITIL tools and Processes to conform with the standards of the client for change and incident management
Document existing architecture support procedures and project artifacts
Mentor and support other team members on compliance processes technical procedures and systems
Willing to learn other applications and processes
Apply automation where possible
Engage with application vendors to resolve issues and address user questions/concerns
Communicate effectively with client team members to ensure they are updated on progress and resolve their issues
Create and maintain SOPs for PMS known issues
Coordinate with infrastructure team to ensure backups are performed and validated regularly

What Youll Need

Required:

Bachelors degree or higher in a Computer science or related field
3-6 years experience supporting IT applications preferably in the veterinary care industry
Experience working with Applications and supporting production issues and project work
Experience with desktop tools and applications Proven ability to work with a vendor regarding support issues enhancements and upgrades
Desired Skills: Knowledge of Veterinary care patient management systems such as Avimark Cornerstone Impromed Evetpractice and EZVet.
Familiarity with Microsoft products
Understanding of Cloud systems and Software as a Service
Experience with SQL and database management
Previous Healthcare or Veterinary care experience Familiar with ITIL concepts and tools
Familiar with Waterfall and Agile SDLC methodologies and tools Outstanding organizational skills Good analytical skills Strong written and verbal communication skills Well organized with the ability to manage multiple priorities Solid interpersonal skills ability to work on a teams Ability to drive work to completion and escalate when necessary

Physical Demands

Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.
Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor

Reasonable accommodation statement

Required Experience: