Director of Case Management Perm

Panama, FL - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Director of Case Management

Shift Details: Days 7-10 hours/Weekdays Only may have some on-call rotations or late nights/long days

Hospital is a 238-bed acute care hospital. For 40 years we have served Bay County and the surrounding communities. We are an accredited facility offering comprehensive care. This includes advanced cardiac assessment and treatment. We offer certified womens services. Our hospital has dedicated spaces for adult and pediatric emergency services. We are certified in Advanced Primary Stroke Care. Our hospital is accredited as a Comprehensive Breast Care Center. We are the areas only Accredited Chest Pain Center with Primary PCI and Resuscitation. Other services that we offer include orthopedic care and joint replacement robotic surgery cardiac vascular and interventional services. We are home to the only Pediatric ER in the community. We have the only Level III Neonatal Intensive Care Unit (NICU) and Pediatric Intensive Care Unit in the region. Together we continue to raise the bar in healthcare.

Job Summary and Qualifications

The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the departments patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. The Director is a registered nurse with responsibility for all operational aspects of the department. This position requires an executive presence and candidates must possess excellent communication and presentation skills proven motivational capabilities and a demonstrated accomplishment record of delivering results and attaining goals. This position is a subject matter expert in case management that requires solid leadership trust building team building as well as change management skills to ensure success of the department and case management initiatives. This position requires an individual who is a self-starter and has the ability to manage multiple priorities work with minimal supervision on projects and activities and demonstrate tact and diplomacy in situations of conflict and controversy. This individual must be able to adapt quickly to change and coordinate efforts across multiple stakeholders.

Responsibilities:

Directs and evaluates departmental operations including the case management model staffing (skill mix and FTEs) use of information technologies onboarding and staff competencies to achieve performance and quality objectives.

Allocates resources to effectively staff department and meet productivity and quality goals.

Responsible for oversight of CM core functions and practice.

Ensures the adherence to care coordination and discharge planning processes ensuring timeliness quality and proper documentation.

Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.

Assesses and improves the departments performance by evaluating operational processes monitoring performance through analyzing data and implementing sustainable performance improvement activities.

Ensuring compliance with policies and SOP.

Establish working relationships with key stakeholders to include CMO CNO ancillary service leaders Ethics & Compliance and Legal.

Performs other duties as assigned.

Practices and adheres to the Code of Conduct and Mission and Value Statement.

3 years of Recent (Within the last year) acute Hospital Case Management & 2 years of leadership experience

Bachelors degree required

Masters degree in Nursing Health Administration or Business Administration preferred

Either Registered Nurse (RN) licensure Licensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW) required

Additional Information:

Who does this position report to Shannon Fournier Div VP Case Mgmt N. FL

Why is the position open Backfill

How long has it been open 56 days * As of 11/19/25

How many total beds are in the unit 282 beds

Trauma level: Level 11

Volume: 1.2 million patients annually

How many FTEs will the candidate be overseeing 2 Direct Reports; 17 indirect employees

What additional departments are they over Case Management & Social Workers

What are the qualities that you like so far We need an RN with Case Management experience very limited applicant flow and no interviews conducted yet

Benefits

Hospital offers a total rewards package that supports the health life career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits life and disability coverage flexible spending accounts supplemental health protection plans (accident critical illness hospital indemnity) auto and home insurance identity theft protection legal counseling long-term care coverage moving assistance pet insurance and more.

Free counseling services and resources for emotional physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child elder and pet care home and auto repair event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness rollover assistance services and preferred banking partnerships

Education assistance (tuition student loan certification support dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off paid family leave long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Director of Case Management Shift Details: Days 7-10 hours/Weekdays Only may have some on-call rotations or late nights/long days Hospital is a 238-bed acute care hospital. For 40 years we have served Bay County and the surrounding communities. We are an accredited facility offering comprehen...