Operations Program Manager Global Construction and Facilities
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Job Location:
Beverly Hills, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
WHY JOIN ALO
Mindful movement. Its at the core of why we do what we do at ALOits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
Were hiring an Operations Program Manager to partner with the Global Construction & Facilities team to drive program and process excellence across store development and facilities operations. This hands-on program role will design implement and continuously improve workflows tooling onboarding and AI-enabled automation that increase velocity consistency and data-driven decision making across real estate design and construction. The ideal candidate understands the full lifecycle of store development (real estate design construction and handoff to operations) thinks strategically about short- and long-term roadmaps and can translate vision into pragmatic programs tools and measurable outcomes.
This role reports directly to the VP of Construction & Facilities and will also hold a dotted-line relationship into Regional Construction & Facilities Directors to ensure regional alignment adoption and feedback loops. It is both strategic and operational owning program roadmaps requirements vendor/partner evaluation cross-functional change management and the hands-on delivery of tooling integrations and training to ensure high adoption and business impact.
RESPONSIBILITIES
- Own the program roadmap for process tooling and automation across Construction & Facilities prioritize initiatives that deliver the greatest operational leverage and ROI.
- Map document and continually refine end-to-end workflows for store development (site selection / landlord work design iterations permitting construction closeout and facilities handover).
- Drive design implementation and adoption of project management and facilities management platforms and supporting tools (e.g. Smartsheet Procore / PlanGrid / Autodesk Service Channel or equivalents). Lead configuration templates reporting and governance.
- Lead AI enablement and automation initiatives identify opportunities develop pilots (e.g. document classification automated notifications schedule risk detection) and operationalize successful pilots into production.
- Build and maintain integrations between systems (PM platforms finance asset/facilities systems reporting) to ensure a single source of truth for project data and KPIs.
- Establish program governance success metrics SLAs and reporting that provide transparency to senior leadership and cross-functional stakeholders.
- Lead onboarding and training programs (playbooks workshops office hours) to drive consistent adoption and maturity across regional teams and external partners.
- Partner tightly with Real Estate Store Design Construction Facilities Operations IT and Finance to align on requirements timelines and change management plans; actively engage Regional Construction & Facilities Directors via the dotted-line relationship to surface regional needs and ensure rollout fidelity.
- Evaluate and manage external technology vendors and professional services partners; write RFPs manage selections and oversee implementations.
- Run pilot programs and iterative releases collect user feedback measure outcomes and roll out scalable solutions.
- Provide regular executive updates and deliver clear presentations that communicate strategy status risks and outcomes.
- Serve as a subject matter expert on process best practices across retail store development and facilities operations.
QUALIFICATIONS
- 7 years of program / operations / product management experience supporting construction facilities or store development programs (retail experience highly preferred).
- Demonstrated understanding of the full store development lifecycle including real estate/lease milestones design review cycles permitting construction delivery and closeout / operational handoff.
- Hands-on experience implementing and administering Smartsheet and at least one construction PM platform (Procore PlanGrid Autodesk BIM 360 or equivalent).
- Proven track record delivering process automation system integrations or AI/machine learning pilots into production.
- Strong technical aptitude with experience defining requirements for integrations data models and dashboards (experience with APIs ETL or BI tools is a plus).
- Excellent communicator and presenter able to synthesize complex concepts for executives and build buy-in across distributed teams.
- Strong project and change management skills with experience building training and onboarding programs.
- Comfortable operating in a fast-paced environment self-driven curious and able to balance big-picture strategy with tactical execution.
- Bachelors degree in Construction Management Engineering Business or related field (or equivalent experience). PMP Lean or Agile certifications a plus.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Shop the best yoga wear & accessories for yoga and working out. Wear-tested by yogis for the best fit. Shop celeb-approved yoga pants, workout tights, leggings, capris & lounge for women & men at aloyoga.com.
