Assistant Duty Manager (Hotel)
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
JEN Singapore Tanglin by Shangri-La
As a Duty Manager we rely on you to:
Manage day-to-day staffing requirements plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotels operation.
Ensure smooth operation on a daily basis
Review feedbacks guest comments and other information pertaining to front office
Track guest satisfaction levels and handle guests complains
Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
Overall in-charge of the hotel during the midnight shift in the absence of the senior management
Identify training needs and develop training programs
Serve as hotel Emergency Response Team leader during crisis management
Ensure compliance to companys auditing framework
Ad-hoc duties as assigned
We are looking for someone who:
Takes pride in being a hotelier
Good communication skills
Loves interacting with guests from all backgrounds
Preferably has at least 2 years of relevant experience
Enjoys coming up with best fit solutions
Is a friendly helpful and trustworthy leader
Must be detail-focused and guest-oriented
Required Experience:
Manager
Key Skills
- Culinary Experience
- Food Handling
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Military Experience
- Front Desk
- Guest Services
- Hotel Management
- Operations Management
- Leadership Experience
About Company
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